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After transferring lightroom to a new computer, I get and exclamation mark on the thumbnail of all my photos. When I click on the exclamation mark a confirm dialog box appears showing:
“There was an unknown error while writing metadata to this photo”.
And two options: Import Settings from Disk and Retry Metadata Export.
If I click on “import setting from disk”.
All this does is change the Metadata status from “unknown” to “Up to date” in the Metadata panel. But in doing this it also removes the info from my metadata preset with my contact information and the import preset setting and the adjustments from the develop module.
If I click on “Retry metadata export”. Doing this updates the Metadata status to “Up to date”, and although it does not alter any setting, it does create an xmp sidecar file, which I don’t want.
How can I remove this annoying warning on all my files without changing any of my other settings, such as develop, import presets and not have to change every folder and file in individually my large collection of folders and images?
System information:
Old computer running Windows 10
New computer running Windows 11
When Lightroom was transferred to the new computer both computers were running 13.5.1 version of Lightroom. I updated the new computer today to run version 14 of Lightroom, but the issue persists.
The files I transferred to the computer along with all the photos are:
Helper.Irdata
Previews.Irdata
Smart Previews.Irdata
Sync.Irdata
Ircat-data
Lightroom Catalog
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The files I transferred to the computer along with all the photos are:
After that statement, I see no photos listed, that is no folder or drive where you copied the photos to. You did copy the photos, correct?
I get and exclamation mark on the thumbnail of all my photos.
! in top right corner of a thumbnail, likely missing photo
and see:
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Hi thanks for replying to my questions, yes, I copied all the photos, they all show and have all the adjustments, star ratings etc. If you see the 3 attached images taken of my Lightroom CC desktop. In img1 you can see the first image in the filmstrip, circled in red with the warning and in the metadata panel, circled in red, says “metadata status unknown”. In img2 you can see the actual warning when the thumbnail warning is clicked. Then in img3 you can see what happens when I click “Retry Metadata Export”, this clears the warning from the thumbnail, shows metadata status as “Up to date. But I would like to clear the warning without having to do this to every photo I have in Lightroom CC. Please note in the filmstrip you can see some thumbnails have the warning and others do not, originally, they all had the warning, but the warnings disappear by doing as mentioned above. Hope that makes sense.
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Please ignor the word desktop in my reply below, its Lightroom classic I am refering to. I just could not fid a way of editing my post.