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Error al importar archivos .tif y psd Error desconocido (55)

New Here ,
Jun 09, 2021 Jun 09, 2021

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Tratando de importar una serie de archivos de un disco duro a la coleccion, o alguna carpeta de Lightroom me muestra la siguiente ventana Captura de Pantalla 2021-06-09 a la(s) 20.42.45.png

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Import and export, Mac, Problem or error

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LEGEND ,
Jun 09, 2021 Jun 09, 2021

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Google translation: "Failed to import .tif and psd files Unknown error (55). Trying to import a series of files from a hard disk to the collection, or some Lightroom folder shows me the following window."

 

Upload one of the .psd or .tif files to Dropbox or similar and post the sharing link here. We can see if the problem is with the file itself or your LR installation.

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Rename the files to remove the colon ':'   This may be causing the problem.

2021-06-10 13_30_15-Error al importar archivos .tif y psd Error descon... - Adobe Support Community .jpg

Lightroom may treat the colon as an illegal character.

2021-06-10 13_32_02-Preferences.jpg

 

Regards. My System: Lr-Classic 11.0.1, Photoshop 23.0.2, Lightroom 5.0, Bridge 12.0, Windows-10.

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LEGEND ,
Jun 09, 2021 Jun 09, 2021

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Ah, I forgot about this very old bug:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-cant-import-files-whose-nam...

 

On Mac, file names at the app level (e.g. Finder) are allowed to contain "/", and at the operating-system level the "/" characters are replaced by ":".  But LR doesn't correctly implement that behavior, and if you try to import the file named "a/b.jpg", you'll get "Unknown error", with the error window showing "a:b.jpg".   The option Replace Illegal File Name Characters With: Dashes doesn't work with Import.   

 

I think the only workaround is to rename the files to not contain "/".

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