Error and crash of LRC when launching app

[Sihem30718844g3lc]

Since weeks, I am facing an issue to start and run Lightroom Classic app on my windows system. I have the following error message at startup of the app:

exceptionCode="0xe06d7363"

<crashreport serviceVersion="4.8.0.5" clientVersion="4.8.0.5" applicationName="Adobe Lightroom" applicationVersion="6.4" build="20230601-0912-70a59ed" source="Windows-Client" crashType="n/a">
<time year="2023" month="7" day="20" hour="21" minute="40" second="18" timeoffset="-480" timezone="Pacifique (heure d’été)"/>
<user guid="b096bb5f-fdfd-48fd-a750-8aa68db92c9f"/>
<system platform="Windows 8 Pro" osversion="6.2" osbuild="22621" applicationlanguage="en-us" userlanguage="fr-CA" oslanguage="fr-FR" ram="16074" machine="12th Gen Intel(R) Core(TM) i7-12700H" model="Intel64 Family 6 Model 154 Stepping 3" cpuCount="20" cpuType="8664" cpuFreq="2688 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) Iris(R) Xe Graphics" description="Intel(R) Iris(R) Xe Graphics" driverDate="20221212000000.000000-000" driverVersion="31.0.101.3962" videoModeDescription="2880 x 1620 x 4294967296 couleurs" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_46A6&#38;SUBSYS_1F8C1043&#38;REV_0C&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="&#60;&#62;,igd10iumd64.dll,igd12umd64.dll"/>
<gpuinfo availability="Off Line" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) Arc(TM) A370M Graphics" description="Intel(R) Arc(TM) A370M Graphics" driverDate="20221212000000.000000-000" driverVersion="31.0.101.3962" videoModeDescription="" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_5693&#38;SUBSYS_1F8C1043&#38;REV_05&#92;6&#38;96834B1&#38;0&#38;00080032" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xe06d7363" instruction="0x00007FF8D8A84B2C">

I checked my updates and drivers and all seem in good shape. No missing patches or outdated drivers. No web traffic restriction. I tried reinstalling the app but still facing the same crash and error. Any help on how to fix the issue would apreciated.

Thanks,

[moved from bugs to discussions according to community rules - Mod]

[F. McLion]

You seem to be using LrC 6.4 on Windows 8.

Please try updating to the latest version available for LrC 6: https://helpx.adobe.com/lightroom-classic/help/lightroom-6-end-of-support.html

[AxelMatt]

As far as I know there's no Lightroom version that officially runs with Windows 8.x.

Try to update your machine to Windows 10 an your Lightroom version to 6.14 and check again.

[F. McLion]

to add ... very well possible. I don't have any old system requirements around.

Anyhow, I never understood anybody using - and staying on - W8.x, specially not W8.0.