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Error code 5 in Lightroom 5

New Here ,
Aug 20, 2021 Aug 20, 2021

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I installed Mac OS Catalina on my iMac.

Since then Lightroom (10.7.1) does not work.  It jumps when I click the icon but then comes up with Error Code 5 - reinstall or call Adobe technical support, which I find impossible to do.

Any suggestions I would be grateful.

Thank you

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LEGEND ,
Aug 20, 2021 Aug 20, 2021

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Your title says Lightroom 5. Your text says "Since then Lightroom (10.7.1) does not work." There is no such thing as Lightroom 10.7.1.

 

Please clarify the version number of Lightroom you are using, and also please provide the EXACT unedited word-for-word message you are seeing.

 

Assuming you are talking about Lightroom 5, this software was never tested on Catalina. Furthermore, Adobe does not support Lightroom 5 any more, they will not help you.

 

 

 

 

 

 

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Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

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You stated “ Since then Lightroom (10.7.1) does not work.“

The current versions of Lightroom are. There is no Lightroom (10.7.1).

1. Lightroom Classic 10.4

2. Lightroom desktop/cloud-based. 4.4

3. Lightroom mobile 6.4

Please indicate which app you are using, the exact number.

This is the Lightroom Classic forum there is another one for the Cloud based and Mobile apps.

 

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6, LrC 10.4, Lr 4.4, Ps 22.5,; Camera OM-D E-M1.

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LEGEND ,
Aug 20, 2021 Aug 20, 2021

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It jumps when I click the icon but then comes up with Error Code 5 

Is that an button in the Adobe Creative Cloud Desktop App?

 

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