Error inicio lightroom

[Alexvilla]

no logro abrir la app de lightroom trata de cargar y se cierra sin opcion de verificar algun error. necesito solucionarlo urgente para exportar unos archivos 

[dj_paige]

Please provide some basic information:

• Exact name of software you are using
• Version NUMBER of software you are using
• Name and version NUMBER of your operating system
• How far into the application loading do you get? Explain in detail what happens.
• What is the exact word-for-word error message? (even if the message is in Spanish, we need the exact word-for-word error message)

[Alexvilla]

la version de mi plan fotografico es ADB118159000CO

se demora 15 segundos y no me aparece ningun mensaje solo se cierra
despues de intentar cargar la app

[dj_paige]

I ask for 5 different pieces of information ... and then you provide only 3 pieces of information, and that's not enough. I need ALL FIVE pieces of information to help.

[Todd Shaner]

Please try the suggestions at the below article.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-not-launching-after-splash-screen.html