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Error message when importing from iPhone into Mac Laptop Lightroom App - Can't be read/not writable

New Here ,
Oct 02, 2022 Oct 02, 2022

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I get this error message

 

"The following files were not imported because they could not be read or the destination folder is not writable"

I read that I needed to change privacy and Full Disk Access permissions, have done so, and restarted the computer.

 

It seems to import several photos, then stops.

I thought it could be a catalog problem, so started a new catalog - the same error.

It's possible, but less likely, that the photos on my iPhone can't be read.


I searched for other suggestions before creating this post

iPhone 13, Lightroom Classic 10.4 (most recent version my OS will accept)

Thank you

Ira

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correct answers 1 Correct answer

Community Expert , Oct 02, 2022 Oct 02, 2022

Support for the iPhone 13  was only added with Version 11 of Lightroom-Classic.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Support for new cameras, and phones, usually happens when the next upgrade or update happens (maybe about the time of Adobe MAX?)

Apple ProRaw could be the problem- Does the iPhone shoot in a DNG format? DNGs would normally be supported in all versions of LrC.

 

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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Support for the iPhone 13  was only added with Version 11 of Lightroom-Classic.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Support for new cameras, and phones, usually happens when the next upgrade or update happens (maybe about the time of Adobe MAX?)

Apple ProRaw could be the problem- Does the iPhone shoot in a DNG format? DNGs would normally be supported in all versions of LrC.

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Oct 04, 2022 Oct 04, 2022

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"Support for the iPhone 13  was only added with Version 11 of Lightroom-Classic."

THANK YOU!


I think that will solve the problem!

I am running macOS Mojave 10.14.6 and Lightroom 10.4 on the laptop

 

I have macOS Catalina 10.15.7 and Lightroom 11.5 on the desktop and it does import.

 

I always import from memory cards so never thought that the iPhone would be causing the problem.

 

Will update macOS and Lightroom post haste!


Ira

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