Error when open LR: can't search any catalogs and can't create a new catalog.

Community Beginner ,
Dec 08, 2021 Dec 08, 2021

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Error shows "Unexpected error opening catalog"
And there is two opion to let me click but both of those was not working.

1. "Search the catalogs": Clicked the latest catalog, nothing happen.
2. "Create a new catalog": Nothing happen.

Lightroom Classic Version: 2021_10.4.0

My computer: 
- AMD Ryzen 7 1700X
- 32GB ram
- GeForce GTX 1050ti
- Windows 10 20H2 veriosn

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Windows

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correct answers 1 Correct answer

Community Beginner , Feb 07, 2022 Feb 07, 2022

Problem solved

I updated the latest version Microsoft visual c++ from Microsoft.com
https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170


When the problem still there, you need to delete those file then download the latest version (from dll-files.com) to replace.

1. C:\Windows\System32\concrt140.dll

2. C:\Windows\System32\msvcp140_codecvt_ids.dll

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Adobe Employee ,
Dec 08, 2021 Dec 08, 2021

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Hi there,

 

We're sorry about the trouble. Could you please try to update the Lightroom Classic and check if that makes any difference?

Is it possible, if you could share the screenshot of the issue which you are seeing on the screen? We're here to help. Just need some info.

 

Please take a look at the following article and check if that helps: https://helpx.adobe.com/in/lightroom-classic/kb/error---unexpected-error-opening-catalog--occurs-in-...

 

Regards,

Tarun

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Community Beginner ,
Dec 09, 2021 Dec 09, 2021

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I have tried a lot of different way to solve the problem, but still nothing change.
1. Updated the latest version 11.0
2. Reinstall the Lightroom
3. Rename the catalog
4. Relocated the catalog
5. Run as administrator
6. Install the Microsoft Visual C++ Redistributable 2012 (x64)

Still error~ pls help me. The problem issue since I updated windows version
let me attach the problem picture for you (I use Chinese Traditional version)

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Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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LATEST

Problem solved

I updated the latest version Microsoft visual c++ from Microsoft.com
https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170


When the problem still there, you need to delete those file then download the latest version (from dll-files.com) to replace.

1. C:\Windows\System32\concrt140.dll

2. C:\Windows\System32\msvcp140_codecvt_ids.dll

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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