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Everything is slow, Ui, zooming, sliders, selecting photos

Community Beginner ,
Aug 29, 2024 Aug 29, 2024

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Is there a way make this expensive *** working faster on big screen? I bougt two 31,5" LCDs (2560 x 1440px) and LR running slow. Everything is slow, Ui, zooming, sliders, selecting photos.. everything. GC RTX 4060Ti, 64GB RAM.. PC is strong, every others apps and games work excelent, only LR is extremely slow. When I change resolution to 1920x1080, LR start working, not very well, but ussable.
I don¨t wanna pay for 800x600 resolution software in 2024.

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LEGEND ,
Aug 29, 2024 Aug 29, 2024

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

 

Also please post a screenshot of LrC /Preferences/Performance/

 

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LEGEND ,
Aug 29, 2024 Aug 29, 2024

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Are you talking about Lightroom (Lr icon) or Lightroom Classic (LrC icon)? What version number?

 

What is the setting in Preferences->Performance->Use Graphics Processor?

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Community Beginner ,
Sep 02, 2024 Sep 02, 2024

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Any human here? Someone from Adobe? Someone who can help? I don't wanna talk with Ai.

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Community Expert ,
Sep 02, 2024 Sep 02, 2024

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Two humans have replied to your post, and want to try to help you.

Please follow the instructions given by @GoldingD , and answer the questions asked by @dj_paige 

This is a user to user forum. Adobe employees sometimes take part in discussions, but the vast majority of posts here are by other LrC users.

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Community Beginner ,
Sep 12, 2024 Sep 12, 2024

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Where can I find official support?

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LEGEND ,
Sep 12, 2024 Sep 12, 2024

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Contact Adobe. To accomplish that bring up an Adobe webpage, and click on the Chat button. This will start a Chat. In the Chat include a description of the issue, The info in your discussion should work. And include a link to your discussion. You may want to have all that in a text file before starting the chat just to be more efficient at it. After that, be assertive in requesting an actual Adobe Tech join in the chat, and/or ask for a phone call.

 

For example, bring up:

https://helpx.adobe.com/contact.html

And click on the Chat button (typically bottom right corner)

GoldingD_0-1726176330304.png

 

 

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LEGEND ,
Sep 02, 2024 Sep 02, 2024

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quote

Any human here? Someone from Adobe? Someone who can help? I don't wanna talk with Ai.


By @PM77

 

Well aren't you precious, have a nice day

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