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Export to JPG extremly slow (35 sec for one image and app freeze)

Community Beginner ,
Oct 28, 2022 Oct 28, 2022

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With latest update (12.0.1) the issue with extreme slow export is still not solved. It takes 35 seconds for one image and the application freezes. I have a Core i7 machine with 64 GB RAM and a fast GPU (see attached system info)

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LEGEND ,
Oct 29, 2022 Oct 29, 2022

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First troubleshooting steps:

 

1. Uncheck the option Preferences > Performance > Use Graphics Processor > Use GPU For Export. (It's currently enabled -- "GPU zum Exportieren aktiviert".)

 

2. You've got a one-year-old graphics driver installed (30.0.14.7212). Go directly to the Nvidia web site and update the driver to the latest version.

 

3. If steps 1 and 2 don't help, then do Help > System Info again and copy/paste the entire contents here.

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Community Beginner ,
Oct 30, 2022 Oct 30, 2022

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Of course both steps did not work. Why should they??? With version 11.5 all works fine. 
With the update there was something destroyed. Lots of issues are reported regarding slow operation.
 
I have to revert to 11.5 again.

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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quote
Installierte Zusatzmodule: 

1) AdobeStock
2) Flickr
3) Helicon Focus Export
4) LogiOptions
5) LRT Export 6
6) Nikon Tether-Zusatzmodul
7) Topaz Photo AI

 

Try to disable the LogiOptions plugin, it has been known to cause problems in the past. File > Plugin Manager.

If that doesn't help, disable all plugins. If exporting then works properly, enable the plugins one by one, and try to export after each one to identify the faulty plugin.

 

Another thing to try is to reset the preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

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LEGEND ,
Oct 30, 2022 Oct 30, 2022

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"Of course both steps did not work. Why should they???"

 

It's only in the last couple of versions that LR has started using the graphics processor for export.  LR uses graphic processors in ways unlike most other apps, and it frequently encounters bugs in older graphics drivers (and sometimes the most recent versions).  When there is a problem with a LR feature that uses the graphics processor, disabling it and/or updating the graphics driver very often (but not always) fixes the problem.  (There are hundreds of such reports in this forum.)

 

In particular, disabling the GPU for export helped at least one person experiencing the symptoms of a long delay before the first photo in a batch export completed:

https://community.adobe.com/t5/lightroom-classic-discussions/long-wait-after-pressing-export/m-p/132...

 

Your symptoms are somewhat different, with the app freezing after the first photo.

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Community Beginner ,
Oct 30, 2022 Oct 30, 2022

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Thanks for your tips. None of them works. I am sure there is something wrong with the update. Why is 11.5 working perfectly well with all the settings I had?

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Community Beginner ,
Nov 01, 2022 Nov 01, 2022

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Finally.... the latest update solved the export lag issue. Thanks

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Community Beginner ,
Nov 03, 2022 Nov 03, 2022

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Unfortunately, the lag is again there. I don't get it. I did not change anything on the system, but the behavior is again the same. Around 35 sec. for one image export and application goes black and does not respond

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Community Beginner ,
Nov 06, 2022 Nov 06, 2022

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LATEST

I think I can now at least identify the issue. It seems to be in connection with using image watermarks. When I do not use watermark, the export to JPG is fast. As soon as I use a image as watermark, the export takes 30 sec or more and the application hangs

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