files not listing for import

New Here ,
May 19, 2021 May 19, 2021

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When I switch to import in lightroom there are no files listed, the drives are not opening.

I think I have not allowed access but don't know how to change it back.

 

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Import and export

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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Mac or Windows? Which version of the OS?

Using Mac Finder or Windows Explorer, check the drive and the folders for READ and WRITE access.

 

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LEGEND ,
May 19, 2021 May 19, 2021

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Show us a screen capture of the ENTIRE Import dialog box. Use the "Insert Photos" icon to include your screen capture in your reply. Do not attach files.

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New Here ,
May 19, 2021 May 19, 2021

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Thanks, but I think I have resolved the problem by altering security settings.

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