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Fixed: Lightroom Classic 10.0 error at launch: Agnegativestyle manager_new exception thrown

Explorer ,
Oct 21, 2020 Oct 21, 2020

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Just update the last version of lightroom classic 10 and i have an error message

"Agnegativestyle manager_new exception thrown: Agerrorid>dngfil_error_file_not_found<agErrorId" at the openning, it launch but not working at all, on developpment, all the tools  and edit fonctionsd are grey  all my preference and preset are disappear...

The picture dies'nt show except on top left
plus, when i want to export to the new update of photoshop 2021, it open photoshop, and immediatly close just after i can do anything..
Si I can not use both of them...

Capture d'écran 2020-10-21 16.59.39.png


I've already try to desinstall and re install both and nothing change...

 

Im on windows 10, last update 1909

nvidia last update driver

 

{Moderator note: Edited the thread title, LRD-4205438}

TOPICS
Crash or freeze, Presets or profiles, Problem or error

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correct answers 1 Correct answer

Adobe Employee , Oct 23, 2020 Oct 23, 2020
Hi there,  Sorry that you're getting an error message " Agnegativestyle manager_new exception thrown: Agerrorid>dngfil_error_file_not_found<agErrorId" while launching the app in Develop module. Please share the Help> System info report with us so that we may diagnose it? Would you mind rename the below folder to any other name like CameraRaw.old and then try starting Lightroom v10:
"C:\Users\USERNAME\AppData\Roaming\Adobe\CameraRaw" Note: You may need to reinstall any custom presets and
...

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New Here ,
Oct 21, 2020 Oct 21, 2020

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Exactly the same thing is happening to mine as well

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Hi there, 

 

Sorry that you're getting an error message " Agnegativestyle manager_new exception thrown: Agerrorid>dngfil_error_file_not_found<agErrorId" while launching the app in Develop module.

 

Please share the Help> System info report with us so that we may diagnose it?

Would you mind rename the below folder to any other name like CameraRaw.old and then try starting Lightroom v10:


"C:\Users\USERNAME\AppData\Roaming\Adobe\CameraRaw"

 

Note: You may need to reinstall any custom presets and profiles after performing this renaming step

 

Let us know if that helps.

 

Thanks,

Akash

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New Here ,
Oct 26, 2020 Oct 26, 2020

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After recent update to LR Classic v10.0 I get this error message popping up when startin LR:
<AgErrorID>dng_error_access_denied</AgErrorID

 

LR still starts but develop module is not working. Shows only gray content, photo is not beeing loaded.

(System: Windows 10. Graphic card and Windows drivers are up to date)


Any ideas how to fix that?

Thanks in advance!

 

Error-message.PNG

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New Here ,
Oct 28, 2020 Oct 28, 2020

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no only the same problems ! Great update 

 

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New Here ,
Oct 26, 2020 Oct 26, 2020

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After the recent update to V10 (LR Classic on Windows 10, present version), Lightroom is not working anymore. Concretely:
When starting it, a window appeears with the error message:

" AgNegativeStyleManager_New exception thrown: <AgErrorID>dng_error_access_denied</AgErrorID ", see attached photo.

 

Error-message.PNGProg Info.PNG

 

Then, the progam is starting. The Library Module works, very slow though.
But when switching to Develop Module, the main area stays gray, the photo does not appear, the settings on the right side stay dark (not possible to use them), and nothing happens.

 

Also, when trying to open Preferences under Edit, LR crashes completely and asks to submit crash report to Adobe.


Does anybody has experienced the same issues after the recent update to version 10 ?
Any solutions?

I tried to uninstall and reinstall LR, but it didn't help. Same error message at the beginning, same issues trying to work on develop module...

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Several members have posted this problem (or similar)

 

Highly recommend that you post your problem over at the official Adobe Feedback site where actual Adobe Techs reply. They need to be aware of this.

 

https://feedback.photoshop.com/conversations/search?conversationType=POST&conversationTypes=all&date...

 

After you post it at the feedback site, return to this discussion and in a reply post a link to it. That may help others.

 

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Also, in this discussion, and in the feedback problem (if you post) include your sys info. Following my SOP for that

 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

GoldingD_5-1603733107904.jpeg

 

GoldingD_6-1603733107906.png

 

 

GoldingD_7-1603733107906.png

 

 

 

 

 

 

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Community Beginner ,
Oct 22, 2020 Oct 22, 2020

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AgNegativeStyleManager_New Exception Thrown: <AgErrorID? dng_error_access_denied</AgErrorID

?????

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Adobe Community Professional ,
Oct 23, 2020 Oct 23, 2020

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Please share detailed information about your environment and your issue with us:

Guidelines.png

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LEGEND ,
Oct 23, 2020 Oct 23, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

GoldingD_0-1603478899368.jpeg

 

GoldingD_1-1603478899369.png

 

 

GoldingD_2-1603478899369.png

 

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New Here ,
Oct 26, 2020 Oct 26, 2020

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I get the same error message when startin Lighroom Classic, after the recent update to v10.0 .
System Windows 10.

The program starts but Develop Module is not working.

Did anybody succeed in solving this issue?

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Several members have posted this problem (or similar)

 

Highly recommend that you post your problem over at the official Adobe Feedback site where actual Adobe Techs reply. They need to be aware of this.

 

https://feedback.photoshop.com/conversations/search?conversationType=POST&conversationTypes=all&date...

 

Include your Sys Info when you do

 

After you post it at the feedback site, return to this discussion and in a reply post a link to it. That may help others.

 

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New Here ,
Oct 26, 2020 Oct 26, 2020

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After the recent update to V10 (LR Classic on Windows 10, present version), Lightroom is not working anymore. Concretely:
When starting it, a window appeears with the error message:

" AgNegativeStyleManager_New exception thrown: <AgErrorID>dng_error_access_denied</AgErrorID ", see attached photo.

 

Then, the progam is starting. The Library Module works, very slow though.
But when switching to Develop Module, the main area stays gray, the photo does not appear, the settings on the right side stay dark (not possible to use them), and nothing happens.

 

Error-message.PNG


Also, when trying to open Preferences under Edit, LR crashes completely and asks to submit crash report to Adobe.


Does anybody has experienced the same issues after the recent update to version 10 ?
Any solutions?

I tried to uninstall and reinstall LR, but it didn't help. Same error message at the beginning, same issues trying to work on develop module...

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Explorer ,
Oct 21, 2020 Oct 21, 2020

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Just update the last version of lightroom classic 10 and i have an error message

"Agnegativestyle manager_new exception thrown: Agerrorid>dngfil_error_file_not_found<agErrorId" at the openning, it launch but not working at all, on developpment, all the tools  and edit fonctionsd are grey  all my preference and preset are disappear...

The picture dies'nt show except on top left
plus, when i want to export to the new update of photoshop 2021, it open photoshop, and immediatly close just after i can do anything..
Si I can not use both of them...

 


I've already try to desinstall and re install both and nothing change...

 

Im on windows 10, last update 1909

nvidia last update driver too 

There is my pc set up config, not old at all and good enough.

 

 

jordandorey_0-1603315455243.png

Capture d'écran 2020-10-21 16.59.39.png

Capture d'écran 2020-10-21 17.25.04.png

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LEGEND ,
Oct 21, 2020 Oct 21, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

GoldingD_0-1603316286341.jpeg

 

GoldingD_1-1603316286342.png

 

 

GoldingD_2-1603316286343.png

 

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Explorer ,
Oct 21, 2020 Oct 21, 2020

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there is the info you asked for:

Version Lightroom Classic: 10.0 [ 202010011851-ef6045e0 ]
Licence: Creative Cloud
Paramètre de langue: fr
Système d'exploitation : Windows 10
Version : 10.0.18363
Architecture de l'application : x64
Architecture du système : x64
Nombre de processeurs logiques: 8
Vitesse du processeur : 4,2 Ghz
Version SQLite: 3.30.1
Mémoire intégrée : 32725,1 Mo
Mémoire réelle disponible pour Lightroom : 32725,1 Mo
Mémoire réelle utilisée par Lightroom : 951,6 Mo (2,9%)
Mémoire virtuelle utilisée par Lightroom : 855,4 Mo
Nombre d'objets GDI : 680
Nombre d'objets utilisateur : 2058
Nombre de processus gérés : 1509
Taille de la mémoire cache : 200,4Mo
Version interne de Camera Raw: 13.0 [ 610 ]
Nombre maximal de liens utilisé par Camera Raw : 5
Optimisation SIMD de Camera Raw : SSE2,AVX,AVX2
Mémoire virtuelle de Camera Raw: 27Mo / 16362Mo (0%)
Mémoire réelle de Camera Raw: 33Mo / 32725Mo (0%)
Paramètre PPP du système : 168 PPP (mode haute résolution)
Composition sur le Bureau activée: Oui
Affichages : 1) 3840x2160
Types d'entrée: Tactile multipoint : Non, Tactile intégré : Non, Plume intégrée : Oui, Tactile externe : Non, Plume externe : Oui, Clavier : Non

Informations relatives au processeur graphique :
DirectX: NVIDIA GeForce GTX 1060 6GB (27.21.14.5671)

 

Dossier de l'application : C:\Program Files\Adobe\Adobe Lightroom Classic
Chemin d'accès à la bibliothèque : C:\Users\Jordan Dorey\Pictures\Lightroom\Lightroom Catalog-2-v10.lrcat
Dossier des paramètres : C:\Users\Jordan Dorey\AppData\Roaming\Adobe\Lightroom

Modules installés :
1) Adobe Stock
2) Facebook
3) Flickr
4) Luminar 4
5) Module externe de prise de vue en mode connecté Nikon
6) The Fader

Marqueurs Config.lua: None

Adaptateur n° 1: Fournisseur : 10de
Appareil : 1c03
Sous-système : 61633842
Révision : a1
Mémoire vidéo : 6052
Adaptateur n° 2: Fournisseur : 1414
Appareil : 8c
Sous-système : 0
Révision : 0
Mémoire vidéo : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: U28E590 (NVIDIA High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: GeForce GTX 1060 6GB/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 456.71
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_multiview_texture_multisample GL_EXT_multiview_timer_query GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_KHR_shader_subgroup GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NVX_blend_equation_advanced_multi_draw_buffers GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_clip_space_w_scaling GL_NV_command_list GL_NV_compute_program5 GL_NV_conditional_render GL_NV_conservative_raster GL_NV_conservative_raster_dilate GL_NV_conservative_raster_pre_snap_triangles GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_fill_rectangle GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_coverage_to_color GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_fragment_shader_interlock GL_NV_framebuffer_mixed_samples 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GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control

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Explorer ,
Oct 21, 2020 Oct 21, 2020

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the report i got:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.6.0" clientVersion="4.6.0" applicationName="Adobe Lightroom Classic" applicationVersion="10.0" build="[202010011851-ef6045e0]" source="Windows-Client" crashType="n/a">
<time year="2020" month="10" day="21" hour="17" minute="38" second="14" timeoffset="-300" timezone="Est (heure d’été)"/>
<user guid="68bfeeed-4b75-4df3-9aad-bad45465d2a9"/>
<system platform="Windows 10 Pro N" osversion="10.0" osbuild="18363" applicationlanguage="fr-fr" userlanguage="fr-FR" oslanguage="fr-FR" ram="32725" machine="Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz" model="Intel64 Family 6 Model 158 Stepping 9" cpuCount="8" cpuType="8664" cpuFreq="4200 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce GTX 1060 6GB" description="NVIDIA GeForce GTX 1060 6GB" driverDate="20200930000000.000000-000" driverVersion="27.21.14.5671" videoModeDescription="3840 x 2160 x 4294967296 couleurs" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1C03&#38;SUBSYS_61633842&#38;REV_A1&#92;4&#38;22817009&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xe06d7363" instruction="0x00007FFDE2C23B29">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFDE2C23B29" symbolname="RaiseException"/>
<stackStatement index="1" address="0x00007FFDA4022773" symbolname="_NLG_Return2"/>
<stackStatement index="2" address="0x00007FFDE5020666" symbolname="RtlCaptureContext"/>
<stackStatement index="3" address="0x00000001402A40B5" symbolname="GetAppInstance"/>
<stackStatement index="4" address="0x00007FFD7A4730F2" symbolname="unknown"/>
<stackStatement index="5" address="0x00007FFD7A473384" symbolname="unknown"/>
<stackStatement index="6" address="0x00007FFD7A533CF9" symbolname="unknown"/>
<stackStatement index="7" address="0x00007FFD7A523365" symbolname="unknown"/>
<stackStatement index="8" address="0x00007FFD7A532B7E" symbolname="unknown"/>
<stackStatement index="9" address="0x00007FFD7A522579" symbolname="unknown"/>
<stackStatement index="10" address="0x00007FFD7A5224CF" symbolname="unknown"/>
<stackStatement index="11" address="0x00007FFD7A51FD5E" symbolname="unknown"/>
<stackStatement index="12" address="0x00007FFD7A520144" symbolname="unknown"/>
<stackStatement index="13" address="0x00007FFD7A3C71B1" symbolname="unknown"/>
<stackStatement index="14" address="0x00007FFDE4625C1D" symbolname="CallWindowProcW"/>
<stackStatement index="15" address="0x00007FFDE4625612" symbolname="DispatchMessageW"/>
<stackStatement index="16" address="0x00007FFD7A508E52" symbolname="unknown"/>
<stackStatement index="17" address="0x00000001402A4618" symbolname="GetAppInstance"/>
<stackStatement index="18" address="0x00007FFD7A509797" symbolname="unknown"/>
<stackStatement index="19" address="0x00007FFD7A53BE80" symbolname="unknown"/>
<stackStatement index="20" address="0x000000014015A862" symbolname="AgViewWin32Window::`default constructor closure&#39;"/>
<stackStatement index="21" address="0x00007FFDE4277C24" symbolname="BaseThreadInitThunk"/>
<stackStatement index="22" address="0x00007FFDE4FECEA1" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x000000000014E9B0"/>
<register name="RCX" value="0x0000000000000000"/>
<register name="RDX" value="0x0000000000000000"/>
<register name="RSI" value="0x000000000014F200"/>
<register name="RDI" value="0x000000000014D920"/>
<register name="RSP" value="0x000000000014CAD0"/>
<register name="RBP" value="0x000000000014D190"/>
<register name="RIP" value="0x00007FFDE2C23B29"/>
<register name="EFL" value="0x0000000000000202"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

<binaryImageSet>
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LEGEND ,
Oct 21, 2020 Oct 21, 2020

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Go and post your problem over at the official Adobe Feedback site where actual Adobe Tecs pay attention. Include everything you have posted.

 

I suspect they will key off on that crash report, specifically:

 

<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xe06d7363" 

 

 

If you could be so nice as to include a link to your feedback posting in this discussion, then others could click on it.

 

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New Here ,
Oct 27, 2020 Oct 27, 2020

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I have just updated my lightroom to version 10 and I keep getting an error everytime I open the application. At first, nothing seems to be wrong, however when I try to import photos nothing happens. It lets me select and hit import, then it shows the progress bar it the top left as if its going to import them but then it just dissapears and nothing happens. I have no clue if this error is related to the importing issue but thought I'd ask.

Screenshot (2).png

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LEGEND ,
Oct 27, 2020 Oct 27, 2020

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A number of people have reported this error:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-agnegativestyle-man... 

 

Please add details of your issue to the bug report, and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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New Here ,
Oct 28, 2020 Oct 28, 2020

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Thank you! that worked!

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New Here ,
Nov 01, 2020 Nov 01, 2020

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I am getting the same issue when trying to load lightroom classic I have submitted the error report several times, i have removed the camera raw gpu file and get the same thing every time

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New Here ,
Dec 03, 2020 Dec 03, 2020

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Yes, and yet another one with the exact problem as listed above. 

Tried to do wht what suggested by to no avail.  Adobe is starting to annoy me seriously. 

I can't stand when Lightroom is making a fuss.....

 

 

Here is my system info:

 

Lightroom Classic version: 10.0 [ 202010011851-ef6045e0 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.3 GHz
SqLite Version: 3.30.1
Built-in memory: 16333.7 MB
Real memory available to Lightroom: 16333.7 MB
Real memory used by Lightroom: 931.0 MB (5.6%)
Virtual memory used by Lightroom: 571.6 MB
GDI objects count: 738
USER objects count: 1977
Process handles count: 1473
Memory cache size: 93.2MB
Internal Camera Raw version: 13.0 [ 610 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 12MB / 8166MB (0%)
Camera Raw real memory: 15MB / 16333MB (0%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160, 2) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 650 Ti (26.21.14.4259)

 

Application folder: H:\Adobe\Adobe Lightroom Classic
Library Path: H:\Dropbox\Dropbox current 2019\Lightroom_current_2019\Lightroom Catalog Master-2-v10.lrcat
Settings Folder: C:\Users\Aino\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) Lightroom to Exposure
5) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 11c6
Subsystem : 101610de
Revision : a1
Video Memory : 984
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (SB Recon3D PCIe)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x42
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: GeForce GTX 650 Ti/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 442.59
GPUDeviceEnabled: false
OGLEnabled: true
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GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_KHR_shader_subgroup GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_square GL_NV_command_list GL_NV_compute_program5 GL_NV_conditional_render GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_shader_subgroup_partitioned GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NVX_conditional_render GL_NVX_linked_gpu_multicast GL_NV_gpu_multicast GL_NVX_gpu_multicast2 GL_NVX_progress_fence GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control

 

 

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