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Folders not showing up under the root folder in the Library module

Explorer ,
Jul 31, 2022 Jul 31, 2022

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I am using version 11.4.1 of LR Classic, on my PC with Windows 10.  I recently backed up my photos to 3 external hard drives using SynchBack (drives G, I and J).  In the left panel of the Library module, I organize my photos by date (year/month/day) underneath the root folder, for example:

               LR Library
                              2015
                                             January
                                             February
                                             Etc.

When I review the properties of each HD, they contain the same used space. 

For some reason, I can’t see the folders for the years 2020 and 2021 in drive G.

My first question is: how do I get drive G to display the folders for 2020 and 2021?

 

If I add drive I to the left panel of the Library module, and then click to open up the folders on drive I, I see the 2020 and 2021 subfolders, and LR prompts me to “Add” photos to catalog without moving them.  Should I click “Done” at this point?

 

Thanks!

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Community Expert ,
Jul 31, 2022 Jul 31, 2022

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If these are backups, then you should not add them to Lightroom Classic at all! Adding backup images to Lightroom means you'll have duplicates in Lightroom, which is asking for confusion because edits to one image will not propagate to the duplicate image. Backups are only for use if and when you have a problem with the originals.

 

 

-- Johan W. Elzenga

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Explorer ,
Jul 31, 2022 Jul 31, 2022

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Thanks, Johan, for the prompt reply.  Do you have a sense of how I can get the working LR drive to recognize the folders for 2020 and 2021?  Thanks again.

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Community Expert ,
Aug 01, 2022 Aug 01, 2022

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Does Lightroom see those folders on another drive? If so, right-click on the folder and choose 'Update Folder Location'. That allows you to link another copy of the folder.

 

If Lightroom does not see any copy of these folders on any drive, then it looks like they were removed from the catalog somehow. If you have a catalog backup that does show then, then you can use this backup to restore the two folders: export them as a new catalog from the backup, then use 'Import from another catalog' and import this catalog in your current catalog.

 

If you do not have a catalog backup that shows the folders either, then re-importing them (use add to only add them to the catalog and not move or copy them) is the only solution. In that case you will lose all your edits for the images in these folders however,  so that's your last option.

 

-- Johan W. Elzenga

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Explorer ,
Aug 01, 2022 Aug 01, 2022

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Thanks, Johan.  I tried 'Update Folder Location' to bring the 2020 photos into the working drive and I now have the following:

Sutherland623_0-1659360148840.png

Obviously, this didn't work as planned.  I would appreciate your thoughts on how to re-link the folders.

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Community Expert ,
Aug 01, 2022 Aug 01, 2022

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It seems you chose the wrong folder during this process, because now Lightroom shows (missing) year folders inside the 2020 folder. I'm pretty sure that's not what your folder hierarchy on disk will look like...

 

What you need to do is look carefully at how the folder hierarchy on disk is, and then relink the missing folders one by one. Because they are missing, you won't get an 'Update Folder Location' menu when you right-click on them, but a 'Find Missing Folder' menu. The rest of the process is exactly the same.

 

-- Johan W. Elzenga

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Explorer ,
Aug 01, 2022 Aug 01, 2022

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Thanks very much, that worked!

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