Free trial

New Here ,
Apr 12, 2022 Apr 12, 2022

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Hi where  I'm confused.... 😞 I star free trial from light room 1TB.. they counting money from my bank account 12.09€ per months that been 2022.04.06 ( for free trial) 

and today again ... 2022.04.12 , 12.09€ so .. it's  free trial they counting money from my account , and time it's finished.. free trial ... for some month they counting again 12.09€ ..... omg ... omg I'm sooo unhappy .. I home "Adobe photoshop " team check this and bring my 12.09€ ... 

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LEGEND ,
Apr 12, 2022 Apr 12, 2022

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Free trials turn into paid subscriptions if you don't cancel the free trial.

 

Other than that, we can't help you, we're not Adobe, we are just Lightroom Classic users who can't help with payment problems. You need to contact Adobe directly.

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Adobe Employee ,
Apr 12, 2022 Apr 12, 2022

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Hi,

Sorry you’re having trouble.

Contact Adobe Customer Care.
They should be able to sort it out.
Go to this link and click the chat bubble in the lower right.

https://helpx.adobe.com/contact.html

 

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