Freezing when moving photos between catalogs

[BethGoetz]

I just purchased a new Surface 8 tablet with Windows 11.  I am having having trouble with Lightroom freezing up when I try to import photos or move from one catalogue to another.  I also have installed plug-ins but they are greyed out (including Photosop) and I can't see them in the plug-in manager  Please advise how to fix the problems.  I just downloaded the latest version of Lightroom from the Creative Cloud so unless there wa an update in the last few days that is not the issue.

[Rob_Cullen]

What is the "latest version" NUMBER of your Lightroom App.

Post a screen-clip of the report from the MENU: Help > System Info...

Can you expand on your description of "freezing"? Are you seeing a [Not Responding] message?

What do you mean by "move from one catalogue to another"? Details please.

Which Plugins? Not all 'External Editors' appear in the Plugin Manager!

"including Photoshop"- Greyed out?  Commonly caused by 'Missing' files.