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Google Backup and Sync (Google Drive) causes "Lightroom encountered and error when reading from its preview cache and needs to quit"

New Here ,
Oct 16, 2017 Oct 16, 2017

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Just FYI,

If you get this error,

"Lightroom encountered and error when reading from its preview cache and needs to quit"

It could be 'Google Backup and Sync' (AKA Google Drive). When the backup service is working it seems to cause file access conflicts.

The solution is the exclude the C:\Users\<user>\Pictures\Lightroom\ folder from the back-up.

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Community Expert ,
Oct 16, 2017 Oct 16, 2017

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Thanks for sharing Justin. I've heard a couple of reports recently, all Google Drive related.

_______________________________________________
Victoria - The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit on the Go books.

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New Here ,
Sep 14, 2022 Sep 14, 2022

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Thak you very much! 

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New Here ,
Nov 14, 2023 Nov 14, 2023

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hi, can you explain more about the setting? i don't quite get what you mean by exclude folder from back up

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