Google Backup and Sync (Google Drive) causes "Lightroom encountered and error when reading from its preview cache and needs to quit"

New Here ,
Oct 16, 2017 Oct 16, 2017

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Just FYI,

If you get this error,

"Lightroom encountered and error when reading from its preview cache and needs to quit"

It could be 'Google Backup and Sync' (AKA Google Drive). When the backup service is working it seems to cause file access conflicts.

The solution is the exclude the C:\Users\<user>\Pictures\Lightroom\ folder from the back-up.

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Community Expert ,
Oct 16, 2017 Oct 16, 2017

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Thanks for sharing Justin. I've heard a couple of reports recently, all Google Drive related.

-------------------------------------
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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New Here ,
Sep 14, 2022 Sep 14, 2022

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Thak you very much! 

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