• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

got his message "destination folder is not writeable" on a Mac OSX 15.1.1. LR 14.1

New Here ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

WHY DOESN''T ADOBE HAVE WEEKEND PHONE SUPPORT ? This is when many folks have the only time of the week to do photo work .

 

An online search suggested : go to Finder >Get Info> Sharing and Permisssions>ensure read and write access which IS =checked and I do have admin privileges. That fixed nothing. Not happy

 

This has never happened before - 9 year LR customer and I have deadline pressure today, Jan 18

TOPICS
macOS

Views

124

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

It's likely that an Apple MAC OS update changed the destination permissions. This Apple article should help you with that.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

Ken Seals

Thank you for your time to suggest a solution but........perhaps you missed the part of my initial posting where I wrote : " An online search suggested : go to Finder >Get Info> Sharing and Permisssions>ensure read and write access which IS =checked and I do have admin privileges."       indicating I followed the exact procedure you offered which I had found online.

 

I've attached more screeshots to illustrate what I've seen. 

First two seem to be identical but they are not - one shows the window locked [bottom right corner] after I used admin password to open the window, the other one of the pair shows the window opened.

Neither closed nor opened removed the denial of access., 

The third screen shot shows the denial message of my attempt to download.

Also, I have two SD cards from a Canon R5 camera and the denial was given on my attempt to download from each card, both of which have been 'accepted' many times before on this same laptop/OSX, and LR Classic version. 

Still not working.

Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

Have you tried creating another folder under your user folder and try that?

The SSD is not full is it?

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

Do you mean another folder within Lightroom to receive the import or another folder in the Get Info for read write permissions folder-like drop down window

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

LATEST

No, just create a new folder under your User name folder in finder (where you have known permissions) and export to that folder.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

The online search result you posted is labeled an “AI Overview.” Although those can provide insight, they are often not completely helpful. In this case, it isn’t because the AI answer is wrong, but because it’s incomplete. I often scroll down past the AI suggestion to find possible solutions posted by actual humans.

 

You aren’t wrong to check the traditional Unix file permissions at the bottom of the Get Info dialog box. That’s one way to restrict folder access in macOS that goes back to the beginning of Mac OS X.

 

Another way is to check if the Locked option is enabled in Get Info, but your screen shot shows that’s OK.

 

But the third way is in macOS System Settings: Full Disk Access, and Files & Folders. Because it’s relatively new, introduced several years ago, it’s something the old macOS/Unix veterans don’t always think of, and apparently it also isn’t given proper weight by Google Search’s AI, so it failed to bring this to your attention. If you checked the Info panel and those options didn’t fix a Mac permissions problem, then you go on to do this.

 

Start in System Settings / Privacy & Security.

 

macOS-System-Settings-Privacy-&-Security.jpg

 

Then look at both Full Disk Access and Files & Folders. It’s easier to just grant Full Disk Access to Lightroom Classic. If this is done, then Files & Folders is not editable because it tells you that the application already has Full Disk Access. If you don’t grant Full Disk Access, then at least in Files & Folders, grant access to the application for the specific folders that you want to let the application have read/write access to, but then you have to remember folders like the settings folders for the application; it’s easier to grant Full Disk Access.

 

macOS-System-Settings-Privacy-&-Security-Files-&-Folders.jpg

 

I have heard that sometimes you get these types of permissions errors even if these macOS settings look like they’re set correctly, possibly because of macOS bugs. I haven’t dealt with this myself but if that’s the case, I’ve read that one possible way I’ve read to fix it is:

1. Toggle those macOS Privacy & Security settings. 

2. Restart the Mac, and see if that clears it up. 

 

Another possibility: If the folder it’s trying to write to is not on the startup volume, in the Finder look at the bottom of that volume’s Info window and try selecting Ignore Ownership On This Volume.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines