Graphics card not supported

[MAamot]

Not sure what happened, but my NVidia 5060 card is not supported

[AxelMatt]

Do you hane installed the latest Studio version of the graphic driver.

NVIDIA Studio Driver 591.74 | Windows 11

If thisdoesn't help try a clean reinstallation of the driver. First unisntall the old driver by using the DDU tool.

Display Driver Uninstaller (DDU) 18.1.4.0 Download | TechPowerUp

Then reinstall the NVidia driver.

Check if you have buldin a CPU with an internal graphic processor. If yes, try to disable the processor internal graphic card. This internal GPU can sometimes caused several issues.  Open the Windows Device Manager, right-click the card's name and choose Disable.  

See here: Troubleshoot GPU issues | Lightroom Classic and check each step.

If this all doesn't help, provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

[MAamot]

I installed latest driver, uninstalled and reinstalled both Graphics card and Lightroom Clasic. No joy yet

[MAamot]

Lightroom Classic version: 15.1 [ 202512101606-1bb801a8 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Business Edition
Version: 11.0.26200
Application architecture: x64
System architecture: x64
Logical processor count: 24
Processor speed: 2.4GHz
SqLite Version: 3.36.0
Adobe GSDK Version: 1.4.0.171

CPU Utilisation: 0.0%
Power Source: Plugged In
Built-in memory: 65138.7 MB
Dedicated GPU memory used by Lightroom: 0.0MB / 0.0MB (0%)
Real memory available to Lightroom: 65138.7 MB
Real memory used by Lightroom: 4515.6 MB (6.9%)
Virtual memory used by Lightroom: 5767.9 MB
GDI objects count: 919
USER objects count: 2607
Process handles count: 2384
Memory cache size: 3819.9MB
Internal Camera Raw version: 18.1 [ 2420 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1609MB / 32569MB (4%)
Camera Raw real memory: 2000MB / 65138MB (3%)

Cache1:
Final1- RAM:272.0MB, VRAM:0.0MB, B84A4107.CR3
Final2- RAM:308.0MB, VRAM:0.0MB, B84A4109.CR3
Final3- RAM:318.0MB, VRAM:0.0MB, B84A4108.CR3
NT- RAM:898.0MB, VRAM:0.0MB, Combined:898.0MB

Cache2:
m:3819.9MB, n:566.6MB

U-main: 95.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

Init State: GPU Unsupported
User Preference: Auto
Enable HDR in Library: OFF
GPU for Preview Generation: Off (S0_0)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\mjaam\OneDrive\Pictures\Lightroom\20261Lightroom Catalog\20261Lightroom Catalog.lrcat
Settings Folder: C:\Users\mjaam\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) DxO PureRAW 3
3) DxO PureRAW 3 Importer
4) Flickr
5) Topaz Photo (Studio)

Config.lua flags:

Adapter #1: Vendor : 10de
Device : 2d59
Subsystem : 3da81043
Revision : a1
Video Memory : 7899
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: System Default - Speakers (2- Realtek(R) Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x26
Direct2DEnabled: true
Direct2DPresent: true
GPUDeviceEnabled: false
OGLEnabled: false

[AxelMatt]

...
Library Path: C:\Users\mjaam\OneDrive\Pictures\Lightroom\20261Lightroom Catalog\20261Lightroom Catalog.lrcat

...

By @MAamot

BTW: I've seen that your catalog is stored on OneDrive. This isn't recommended. That can caused several issues and catalog corruptions. 

You should  move your catalog and the related files to a folder on your internal hard drive which isn't sync with Onedrive. You can also set OneDrive to ignore the folders that contain the Lightroom catalog and related files to sync with OneDrive. I don't have much experience with OneDrive (I use it very rudimentary only) and I don't know how to do it. But I'm sure your favorite internet search engine can find the instructions.

Additional informations:

How to remove onedrive from my lightroom catalog l... - Adobe Product Community - 14171403

LRC catalog - defaults to OneDrive location... that's OK? | Lightroom Queen Forums

[dj_paige]

Why do you say it is not supported?

[MAamot]

[MAamot]

[CMass]

Hey @MAamot, 

Can you share your system information again? Weirdly, I can't see your graphics card listed in the initial Info you shared. Go to Help > System Info. Copy any paste everything into a text file and attach to your response. 

Check out this article as well: https://adobe.ly/4qoWpeT

^CM

[MAamot]

Thanks everyone, I have decided to return the laptop

[dj_paige]

The fix is here: https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-classic-does-not-recognize-rt...