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New Here ,
May 18, 2021 May 18, 2021

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l downloaded Lighroom Classic and signed up for the free trial. Everything was well when I was using the free trial, until a message popped up that my free trial had ended. Lightoom said I needed to purchase a plan in order to continue using the app. I clicked on the plan that I wanted to use, but another window popped up saying that I was unable to purchase a plan because I had ALREADY purchased it. I went to the adobe web-site and tried cancelling my current plan but it re-routed me to the microsoft web-site to solve the problem. When I looked into my microsoft subscriptions Lighroom was nowhere to be found, and I still unable to change/delete my subscription in order to purchase a new one. I have no clue what else to do, and i have a wedding in 3 days that I will need to upload to lightroom. 

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Adobe Community Professional ,
May 18, 2021 May 18, 2021

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This is a user-to-user forum and you need to use https://helpx.adobe.com/uk/contact.html . Choose an option that lets you contact an Adobe representative.

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