HEVC 265 video not supported (GoPro 10)

Explorer ,
Jan 22, 2022 Jan 22, 2022

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Hi,

After switching from gopro 5 to gopro 10, the videos are almost all under HEVC codec and Lightroom cannot play them.
They will therefore no longer be in our database, workflow and we may no longer see them.

This needs to be corrected please

Yet Adobe says it supports HEVC files.
https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html

and the videos https://helpx.adobe.com/lightroom-classic/kb/video-support-lightroom.html

 

don't tell me to shoot in modes that are not HEVC since there is almost only 4k 30 fps left, but I would like to shoot simple memories in 1080 24 fps

 

please be up to date and support video in HEVC codec completely, this is the future, all video will be in this format, thank you

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Adobe Employee ,
Jan 23, 2022 Jan 23, 2022

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https://helpx.adobe.com/be_en/lightroom-cc/kb/heic-files-support.html 

 

"Although modern camera devices provide the capability to capture HEIF/.heic photos and HEVC (H.265) videos, Lightroom and Camera raw support only HEIF/.heic files created with iOS devices."

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Participant ,
Jan 23, 2022 Jan 23, 2022

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Rick, I'm confused by your reply.  In Lightroom Classic, I have viewed h265 clips from Panasonic G9.

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Explorer ,
Jan 24, 2022 Jan 24, 2022

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Hello, ok I did not pay attention to this paragraph thank you.

Do you plan to support HEVC video from other brands?

I believed that it was a codec so that when we manage to decode it, whoever produces it, the decryption recipe is the same.

I really need my photos and video to be managed by the same software.

I just tried On1 Photo Raw 2021 and it works great for playing, tag and other founction with my GoPro HEVC videos,

Lightroom however has many more subscribers, programmers and budgets.

Would you consider supporting non-Apple HEVC video?

Thank you

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Adobe Employee ,
Jan 25, 2022 Jan 25, 2022

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