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HEVC in Lightroom 5 for Windows

New Here ,
Jun 30, 2021 Jun 30, 2021

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I had mp4 files and they wouldn't work when imported into LR (failed to open).  So, I converted the files to HEVC as research recommended.  When I tried to upload the HEVC files into LR, LR couldn't even recognize the files.  How do I resolve this and import a video (MP4 or HEVC) into LR?

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Adobe Community Professional ,
Jul 01, 2021 Jul 01, 2021

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Lightroom v5 (Perpetual) will not read HEVC files. It was Lightroom-Classic v9.3 before they became compatible.

Read this article- https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html

It has a chapter that may be of help:

Workarounds to add HEIC/HEVC media files to earlier versions of Lightroom apps and OS platforms

Change the camera settings to capture in JPEG/H.264 format

Regards. My System: Lr-Classic 10.4, Photoshop 22.5, Lightroom 4.4, Windows-10 Nikon DSLR.

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