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Hi Can you help

New Here ,
Feb 08, 2024 Feb 08, 2024

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I am a monthly subscriber to Adobe products including lightroom classic. I tried to start the app as usual today but the process is interrupted by a dialogue box which wants me to start a new trial for Adobe CC .  As I am a subscriber I don't want to do that. How can I get rid of this and get back into Lightroom.

 

Thanks

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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Did you log out of the Creative Cloud app? You must remain logged in all the time, otherwise this will happen.

 

-- Johan W. Elzenga

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New Here ,
Feb 08, 2024 Feb 08, 2024

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Thanks for your email got it fixed.

Thanks for your help

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