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I can't activate Lightroom Classic, it's like this. What do I have to do?

Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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I can't activate Lightroom Classic, it's like this. What do I have to do?Screen Shot 2564-11-07 at 16.07.25.png

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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I can't activate Lightroom Classic, it's like this. What do I have to do? 
I need advice on how to make it work.

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LEGEND ,
Nov 07, 2021 Nov 07, 2021

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see:

https://helpx.adobe.com/lightroom-classic/kb/error-changing-modules-lightroom.html

 

Probably Solution 2, Re-create the preference file. Also known as resetting the preference file. The preference file can get corrupted leading to buggy behavior, A corrupt preference file will survive normal uninstalls, reinstalls, updates, upgrades. In addition to the various preference settings, the preference file keeps various settings and states, etc. Note that resetting the preference file will revert many settings to defaults.

 

see:

https://helpx.adobe.com/in/lightroom-classic/help/setting-preferences-lightroom.html

 

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Community Beginner ,
Nov 14, 2021 Nov 14, 2021

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I just reformatted my hard disk and reinstalled Mac OS.
which the program lightroom-classic this new version It's a brand new installation, no lightroom-classic program. old version and old data in my device at all

Therefore, it puzzled me that Where do I go to reset my defaults? in my program
please give me advice
Thank you very much for all the answers

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LEGEND ,
Nov 15, 2021 Nov 15, 2021

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Time to contact Adobe via chat and/or ohone

 

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