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I have Windows 11 and CC 12.01. Worked fine now I cannot import images or save a backup.

New Here ,
Jan 04, 2023 Jan 04, 2023

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I have Windows 11 and CC 12.01. Worked fine now I cannot import images or save a backup.  I am using Dropbox Online/Offline as the location of the Catalog.  The issue started on 1/2/2023.  Should I roll back to 12.0?

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LEGEND ,
Jan 04, 2023 Jan 04, 2023

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Do you mean Lightroom Classic 12.1?

 

Generally, it is not a good idea to put the LrC catalog in a Dropbox folder, as this often leads to catalog corruption.

 

What happens when you cannot import? What do you see on your screen? Describe in detail. If there is an error message, please quote the exact complete unedited error message.

 

What happens when you cannot create a backup? What do you see on your screen? Describe in detail. If there is an error message, please quote the exact complete unedited error message.

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New Here ,
Jan 04, 2023 Jan 04, 2023

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dj_page,

 

It looks like I fixed my import problem by changing permissions to full.  Not sure what that would have changed by itself but seems to be working now.

bobk82106442_0-1672861950585.png

Here is the storage left on the drive:

 

bobk82106442_1-1672863337314.png

 

Here is the properties for Icat.  Should have enough space for a Backup, I would think.

 

bobk82106442_2-1672863447944.png

 

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LEGEND ,
Jan 04, 2023 Jan 04, 2023

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Conflicted copy is a DropBox thing. I don't know the reason why this happens, but I'm sure someone does. Again, it is not a good idea to keep catalogs in a DropBox folder.

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New Here ,
Jan 04, 2023 Jan 04, 2023

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I forgot to say thanks for helping.  It has had that conflicted file name for more than a year.  But any idea why it would suddenly stop being able to create a backup? 

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Community Expert ,
Jan 04, 2023 Jan 04, 2023

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Your third screenshot shows that the folder that Lightroom wants to use to save the copy is read-only. That is why Lightroom can't save the backup and that is why it says in the first screenshot that you need to check the permissions.

 

-- Johan W. Elzenga

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