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if I don't have the latest app, does it mean that I can't retrieve my previous photos from Lr?
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if I don't have the latest app, does it mean that I can't retrieve my previous photos from Lr?
By @NeilW2897
There's a lot more information we would need to give you an informed answer.
So, in no particular order, we need
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Lightroom v6 has long passed its 'End of Life'. Adobe offer no support for this product.
If a "tech" sent you a link, it is more likely to be a scam.
Re-installing v6 is problematic. Lr6 cannot be activated by a link with Adobe servers. The only way known now is to activate by this method-
@ LIGHTROOM 6 -OFFLINE ACTIVATION
A subscription to the latest version is recommended- ie. Lightroom-Classic v14.2 @ BUY PHOTOGRAPHY PLANS
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You can use the current LrC to open the Lr 6 catalog and if needed, export all of your photos.
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Again we need a lot more information. What software and version NUMBER are you using now? Were you able to open the Lr 6 catalog? What steps generate this error? Please be specific and detailed. Please provide the exact complete word-for-word error message.
Again, your photos are not stored in Lightroom or Lightroom Classic. They are stored on your hard disk somewhere. Nothing you do in Lightroom or Lightroom Classic will delete the photos — unless of course you tell the software to delete the photos.
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@NeilW2897 , If you have installed the latest version of Lightroom Classic which is LrC 14.2 you will not be able to convert your LR 6 Catalog, directly to LrC 14. There was a new sync version in LrC 13.3. to the sync processing engine 2.
Do the following install LrC 13.2 and open you Lr 6 Catalog, this will convert the Lr 6 then you can update LrC to version 14.2.
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You are repeatedly using the term "LR" so to explain-
'Lr' Lightroom, aka Lightroom-Desktop, aka Lightroom (Cloud based) is NOT the app that will open v6 catalogs. It is something entirely new and different to your experience witn v6. If you installed 'Lightroom' that is not the app you want.
Because of a name change after v7- 'LrC' Lightroom-Classic is the app that will open v6 catalogs.
Please, Please, please supply details of the exact VERSION NUMBER of the 'LR' you have installed.
With the app running- go MENU > HELP > SYSTEM INFO... and post a screen-clip of what you see.
ALSO- the post from @DdeGannes is important- You may have left it almost too late to upgrade a v6 catalog, unless you can first install Lightroom-Classic v13.0 then upgrade the catalog, then upgrade the LrC app to Lightroom-Classic c14.2.
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LrC is the continuation of the original Lr version 6.
LrC is only available with the Adobe Photography Plan which has Photoshop, LrC and a new Lr (cloud version) images are stored in Adobe Creative Cloud with the info that is normally stored in the Catalog file.
LrC works like the original Lr with the images and Catalog on your Computer.
See the article available at the following link.
https://www.lightroomqueen.com/lightroom-cc-vs-classic-features/
this will help you make an informed decision.
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