Ik kan niet meer importeren in Lightroom

New Here ,
Jan 28, 2022 Jan 28, 2022

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Het importeren in Lightroom lukt niet meer. Importeer aanklikken en selecteer bron lukt nog wel, ik zie de te importeren foto’s maar als ik daarna de foto’s wil importeren (rechtse importeerknop) verschijnt het icoontje met draaiende cirkel en na enige tijd verschijnt de boodschap:

“Adobe Photoshop Lightroom reageert niet, - het programma sluiten of – wacht tot het programma reageert”

Op het moment dat ik het programma dan sluit, is one drive continu aan het updaten. Als ik vervolgens wacht tot one drive aangeeft up to date te zijn en ik open dan lightroom weer om iets te importeren, gebeurt hetzelfde. 

Heeft iemand een idee wat er aan de hand is?

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Adobe Community Professional ,
Jan 28, 2022 Jan 28, 2022

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Moving thread to the Lightroom Classic forum from Using the Community

 

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Adobe Community Professional ,
Jan 28, 2022 Jan 28, 2022

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Try resetting the preferences of Lightroom Classic:  https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html 

 

Backup your preferences prior to resetting the preferences:   

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html 

 

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New Here ,
Jan 29, 2022 Jan 29, 2022

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I tried to reset the preferences of Lightroom Classic, but unfortunately it didn't help.

Still the same problem.

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LEGEND ,
Jan 28, 2022 Jan 28, 2022

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Lightroom (Lr icon) or Lightroom Classic (LrC icon)?

 

Please state the exact version NUMBER of your Lightroom Classic. Please state the exact version NUMBER of your operating system. We need the version NUMBERs and not words like "latest" or "up-to-date".

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New Here ,
Jan 29, 2022 Jan 29, 2022

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I have a Lightroom Classic version 11.1

Windows 10

 

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Adobe Community Professional ,
Jan 28, 2022 Jan 28, 2022

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IMO- Whenever I see the words "One Drive" or "Dropbox" or any (3rd party) version of Cloud storage in  posted questions, I cringe. The Lr-Classic user is bound for problems- unless they have advanced understanding of these facilities.

 

Note the exact wording in the Help file-  It does not include "One Drive" , etc.

https://helpx.adobe.com/lightroom-classic/help/importing-photos-lightroom-basic-workflow.html

5. Tell Lightroom Classic where to put your photos.

On the right side of the import window, click To and specify where you want to save your copied photos. You can select a location on your hard drive, on an attached external drive, or on a networked drive.

 

Regards. My System: Lr-Classic 11.3.1 Photoshop 23.3.2, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.2, Windows-10.

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New Here ,
Jan 29, 2022 Jan 29, 2022

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Now, I deleted all my maps in one drive. But now Lightroom also deleted all my presets.

How can I recover them?

 

Thanks for help!

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Adobe Community Professional ,
Jan 29, 2022 Jan 29, 2022

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"Deleting" was probably the wrong thing to do.

Setting 'One Drive' to keep a 'Local' version of all the files on your hard-drive might have been the answer. (I do not use 'OneDrive' so unfamiliar with its settings).

You may be able to restore Preset files from your system backups. (You do make backups, don't you?)

I store all my purchased and downloaded presets in a regular 'documents' folder - always available to restore (if needed) and always included in system backups.

Sorry I cannot be of more help.

 

 

Regards. My System: Lr-Classic 11.3.1 Photoshop 23.3.2, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.2, Windows-10.

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