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I have a collection on LR Classic which I sync. I then open the collection on LR mobile on iPad. I choose to edit an image in Photoshop on iPad, and then when finishing return it back to LR Mobile. The resulting PSD file appears in the LR Mobile colleciton but does not sync back to LR Classic. I also see it on LR on the web. In general I find the syncing between LR mobile and classic to be quite buggy requiring multiple deletions and recreations.
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Hi there,
Thanks for reaching out. We are sorry about the trouble with Adobe Lightroom & Lightroom Classic. We are here to help!
Could you please share the version of Lightroom Classic along with the version of macOS? Please confirm if you have set up 'Specify location for Lightroom's Synced images:' under Lightroom Classic > Preferences > Lightroom Sync.
Does this issue occur with PSD documents in specific, or do all other documents behave similarly?
Please log on to Lightroom Web (https://lightroom.adobe.com) to check current Sync issues. If there are any sync issues, please click on them to know more, find the original for those images, and back them up safely before you empty the Sync issues from Lightroom Web.
Please let us know if this helps!
Regards,
Sameer K
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Is your PSD saved with Maximum Compatibility checked?
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The save of the PSD is performed by Photoshop.
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If you are returning the image via the [Send to Lightroom] Button you shouldn't have to worry about it.
I performed this test:
After step 6 the file is visible at https://lightroom.adobe.com - Can you verify this happens?
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So, the file came back and is in the same folder as the original you sent out?
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