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Images stuck building smart previews and wont sync with Lightroom mobile

New Here ,
Jun 09, 2021 Jun 09, 2021

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Im running Lightroom Clasic version 10.2 on windows 10. It has stopped syncing images to Lightroom Mobile. The Images are in a collection that is synced with Lightroom mobile but the images are just stuck syncing they have the syic icon it the top right corner but when you hover the cursor over this is says it is Building Smart Previews for the Lightroom ecosystem. 

I've tried manually building the smart preview and rebuilding the sync data and the images are still stuck.

TOPICS
Bug, Crash or freeze, Performance, Problem or error, Sync, Windows

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Check to ensure that there are no video files in the collection that are syncing.

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.1, LrC 11.0.1, Lr 5, Ps 23.0,; Camera OM-D E-M1.

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New Here ,
Jun 09, 2021 Jun 09, 2021

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Thanks for the reply there arn't any Video files in the collection.

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New Here ,
Jul 18, 2021 Jul 18, 2021

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I have exactly same issue - have you resolved it?

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