Every time I click on the image import button, the program immediately freezes. This goes on all day long. What is the problem? The latest version of the application is installed
What software are you using? What version NUMBER?
What operating system are you using? What version NUMBER?
Are there any error messages? If so, please quote the exact complete unedited error message.
I have the same problem. LR 11.3, MacOS 12.3.1, mac Mini M1.
There are no erreor messages. The import Dialog disapears ( is no longer visable) and the import is done in the backround.
LC 11.3, Windows 11.
Are there any error messages? - No. Dont have
No, unfortunately that didn't help. Just as reinstalling Windows did not help, and installing all Adobe programs from scratch.
Where are the files you are trying to import? Internal hard disk? External hard disk? Network drive? Camera card? Somewhere else?
Repeating: Where are the files you are trying to import? Internal hard disk? External hard disk? Network drive? Camera card? Somewhere else?
Have you watched the video? I can't select any files. The program hangs before I am given the opportunity to select files.
Selecting files, program hanging before you can select files ... I understand that, but you still haven't told me where are the photos?
I don't understand how you can select files before they can be selected? Okay, let's say the files are on the local drive of the SSD.
I can tell if they are on ssd or cloud, but it would matter if i could start selecting them.
Does this mean that some photos you would like to import are in the cloud somewhere?
This means that I have a cloud drive. From where you can also import photos. But at this time, the folder with photos that I need is on the desktop of the local disk.
Try tuning off the cloud service, and see if you can import properly from a local disk.
Unfortunately it didn't help. I disabled OneDrive autoload, rebooted the computer. I turned on Lightroom, but when I clicked the import button, it also freezed.
Try removing any devices that are in USB ports like cell phone, tablets (like an iPad), drawing device, and anything else in USB ports should be removed; except of course you need to leave the keyboard and mouse attached. (If you use a wireless keyboard or wireless mouse, than leave the bluetooth in the USB port as well).
It's phenomenal! I turned off the webcam and the USB extension cable with the SD card, and EVERYTHING WORKED! Thank you very much!