Import does not work on Macbook M4 Pro

[stefan_0637]

Hi

I can't import any photos in LrC on my Macbook M4 Pro.

When inserting an SD card in the computers slot, LrC recognises it and shows the card in the import window. But no photo previews are shown, so I can't import anything.

I also can't import photos that are already on the harddisc. Again, no previews.

I have no problems importing photos with Lightroom or Photoshop, only with Lightroom Classic.

What do I do wrong?

LrC is Version 14.1.1

The Macbook runs Sequoia 15.2

Thanks for your help!

Stefan

[GoldingD]

Over in the right side panel, change the destination, even if you think the current destination setting is correct. That setting would be whatever was used at the previous import, but....

Incidentally, an Import via Add that fails, can be related to the destination in a Import via Copy fail (odd old behaviour). This can be triggered if a destination is changed outside of LrC (rename, move, delete, disconnect), and in the Import via ADD, no helpful error message is shown.

Yes, I know, sounds odd, And in the past, at least the previews are shown, but easily tested/disproved.

[stefan_0637]

Hi GoldingD

Thanks for your reply. But how can a change of the destination help when I have a problem with the source?

The source, the SD card, doesn't show any files while there should be.

Anyway, I changed the destination, but sadly it didn't solve my problem.

[john beardsworth]

What type of files are on the card and from what camera? Could they be a compressed format that Mac doesn't recognise?

Does the camera have more than one card, and you're importing from the wrong card?

Alternatively, can you connect the camera via USB cable?

I have no problems importing on that Mac by either method.

[stefan_0637]

Hi John

The cards contain RAW files. I have cameras from Olympus and Canon and all fail. I also tried to connect the camera with the computer. Lightroom recognises the cards, but doesn't show any previews of the files on the card, while they are visible in the finder.

I also can't import (or add) RAW or JPG files that are stored on the internal hard disc, no previews for any of these files.

I use a catalog that I copied from my old iMac, I can see those pictures.

I don't know what I messed up, but it's bad.

[stefan_0637]

Okay, it seems that the catalog was the problem. I created a new blank catalog and now the import worked.

Do catalogs from Intel- Macs not properly work on the new Macs?

[JohanElzenga]

Okay, it seems that the catalog was the problem. I created a new blank catalog and now the import worked.

Do catalogs from Intel- Macs not properly work on the new Macs?

By @stefan_0637

Yes, they do work properly on both. The catalog is not related to the processor in any way. It is even not specific for MacOS.  The same catalog can be used on Windows too. Catalogs can become corrupted, however.

[dj_paige]

But how can a change of the destination help when I have a problem with the source?

Because it is a well known problem (at least among some of us) that the incorrect settings in Destination cause this to happen. So, make sure the destination panel is expanded, and that it points to a folder that actually exists. For example see https://community.adobe.com/t5/lightroom-classic-discussions/unable-to-import-photos-to-lightroom/m-...