Import is not working

New Here ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

Hello! I have serious problems with Lightroom! It stopped importing photos (they are on the main disk), I have already deleted it three times, cleaned all registries and any mention of the program. As soon as I click the import button, Lightroom stops responding and I restart it every time! How do I solve this problem? I made new catalog, it is not working!!!

Windows 10 pro intel core 4.20

16 RAM

TOPICS
Windows

Views

24

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

GoldingD_0-1634145418443.png

 

GoldingD_1-1634145418444.png

 

Sample below as of 7/1/2021

 

Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19043
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4.0GHz
SqLite Version: 3.34.0
Built-in memory: 16317.1 MB
Real memory available to Lightroom: 16317.1 MB
Real memory used by Lightroom: 1302.8 MB (7.9%)
Virtual memory used by Lightroom: 1586.9 MB
GDI objects count: 746
USER objects count: 2288
Process handles count: 1909
Memory cache size: 252.3MB
Internal Camera Raw version: 13.3 [ 807 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 299MB / 8158MB (3%)
Camera Raw real memory: 303MB / 16317MB (1%)
System DPI setting: 96 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 1070 Ti (27.21.14.6089)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\Files\Pictures\Vacations and Day Trips\Photo Trips\24 Photo Trip September 2019\24 Photo Trip September 2019-v10.lrcat
Settings Folder: C:\Users\goldi\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) Aurora HDR
2) ColorChecker Camera Calibration
3) DxO PhotoLab 3
4) DxO PhotoLab 3 Importer
5) HDR Efex Pro 2

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

The hard drive that your catalog is on. How much free space in %?

That is percent, needs to be at least 25% (some say 20%)

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

In your Import, which are you selecting:

 

  • Copy
  • Copy as DNG
  • Add

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

LATEST

The hard drive you are importing to, if not using ADD in import. How much free space? Actual space. Enough for all the photos? (note, LrC not always so great with warnings)

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines