We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
everytime I want to import videos from the local file system or the iPhone I get this error.
"There is a provlem with the Videofile"
The solutions in the web, like clearing the video cache do not work.Any other ideals?
Two possible causes:
1) insta360 import plugin is installed. Try uninstalling it.
2) You are using a very old version 8.4.1. Update to the current 10.4 version. Go to Help> Updates