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importing "cant find file"

New Here ,
Jun 27, 2022 Jun 27, 2022

Screenshot 2022-06-27 at 10.22.10.pngScreenshot 2022-06-27 at 10.22.00.png

 

When I import photos in Lightroom Classic, using my SD card, I get an message "cant find file"

Version 11.3.1.

This comes up straight away, without me touching or adding/selecting anything.

Please advise.

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Community Expert ,
Jun 27, 2022 Jun 27, 2022

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Lightroom Classic forum so that proper help can be offered.

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Community Expert ,
Jun 27, 2022 Jun 27, 2022

Try copying from the SD card to your internal drive, then import.

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New Here ,
Jun 28, 2022 Jun 28, 2022

Thanks for thie workaround.

 

I am trying to understand why this would suddenly appear and what can be done to fix it.

Ideas please.

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LEGEND ,
Jun 28, 2022 Jun 28, 2022
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New Here ,
Jun 28, 2022 Jun 28, 2022

just done this, restarted my mac adn the error message still appears.

 

I have never instaleld nor used better touch tool either.

further ideas please.

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LEGEND ,
Jun 28, 2022 Jun 28, 2022

Show us the ENTIRE Import dialog box.

 

Also what happens if you click on NO NAME under Devices instead of a subfolder of NO NAME under Files?

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New Here ,
Jun 28, 2022 Jun 28, 2022

Screenshot 2022-06-28 at 16.26.34.png

 

Hope this is what yo uare asking for.

I click on NO NAME under devices and message still persists.

Photos are always showing under the message.

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Community Expert ,
Jun 28, 2022 Jun 28, 2022

And ALSO show us what folder you have highlighted (selected) in the Destination panel-

2022-06-29 09_38_42-importing _cant find file_ - Adobe Support Community - 13033075 — Mozilla Firefo.jpg

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
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New Here ,
Jun 29, 2022 Jun 29, 2022
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I hadn't got that far to select one.

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