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Impossible d'ouvrir LR Classic

Community Beginner ,
Jan 06, 2024 Jan 06, 2024

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Bonjour,

je ne parviens pas à ouvrir Lightroom Classic (sur PC Windows, plusieurs PC).

Aucun message d'erreur ne s'affiche.

J'ai supprimé à plusieurs reprises le fichier .lock.

J'ai désinstallé et réinstallé LR Classic. 

Sans effet.

Que devrais-je faire désormais svp ?

Merci.

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LEGEND ,
Jan 06, 2024 Jan 06, 2024

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As this is a Windows computer, And I will assume not an ancient version, probably Windows 10 or 11. Have you accomplished a Restart? Not a shutdown (due to the option of Fast Startup probably on by default) but a Restart.

 

incidentally, about Restart vs Shutdown, and why attempt a Restart :

https://learn.microsoft.com/en-us/answers/questions/218345/shut-down-and-restart-in-windows-10

 

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Community Beginner ,
Jan 06, 2024 Jan 06, 2024

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Bonjour,

je vous remercie de votre réponse, et vous précise avoir bien effectué un redémarrage de mes 2 PC (l'un sous Windows 10 et l'autre sous Windows 11). Ce redémarrage a même été l'occasion d'installé des mises à jour.

J'ajoute si cela est utile que je ne parviens plus à lancer LR Classic depuis une fermeture brutale du logiciel (liée à une batterie devenue vide).

Salutations.

Patrice Cheviet


21000 DIJON

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LEGEND ,
Jan 06, 2024 Jan 06, 2024

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A battery low or out, was that for both computers? Are these laptops? If a laptop, do you now have a charged battery, and have you attempted to launch LrC again? A Windows Laptop with low power, similar to any MACOS laptop, could have throttled down the CPU and other components, and LrC might not launch sub power. 

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Community Beginner ,
Jan 06, 2024 Jan 06, 2024

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Bonjour,

je vous remercie de votre message.

Non, seul l'un des deux PC portables avait une batterie faible, tellement faible que l'ordinateur s'est éteint. Le second PC était branché sur une prise électrique (et LR Classic n'était pas ouvert). Les 2 PC portables (laptop) sont bien alimentés.

Merci.

Patrice Cheviet

[PII Removed by moderator]

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LEGEND ,
Jan 06, 2024 Jan 06, 2024

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/edit/ original reply deleted as it is no longer pertinent

 

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Community Beginner ,
Jan 06, 2024 Jan 06, 2024

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Oui, vous avez raison, je vous remercie. Je m'en suis aperçu après envoi par courriel hotmail. Mais il semble que je ne puisse modifier le message. Peut-être en supprimant le tout. Encore merci de votre avertissement.

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LEGEND ,
Jan 06, 2024 Jan 06, 2024

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/edit/ original reply deleted as it is no longer pertinent

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Community Beginner ,
Jan 06, 2024 Jan 06, 2024

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Oui, je vous remercie. Je l'avais fait juste avant votre demande publique au modérateur. 

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LEGEND ,
Jan 06, 2024 Jan 06, 2024

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Moderator

 

Can you assist this new member in editing the members reply's that accidentally include address, phone, and e-mail

 

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Community Beginner ,
Jan 06, 2024 Jan 06, 2024

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Vous êtes bien aimable, merci.

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