• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

In germany with US version of LR and no maps

Engaged ,
Aug 03, 2018 Aug 03, 2018

Copy link to clipboard

Copied

Hi,

Trying to get maps to show in LR 7.3.1 while I'm traveling in Europe but map module just shows blank screen (no messages).  Map type is hybrid, map zoom is in the middle. no track log selected, etc.  Tried typing a place name (Germany) in search field but also didn't show anything.

any help appreciated

Views

503

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 03, 2018 Aug 03, 2018

Update to 7.4 first. There was a problem with Maps the other day, but that should be solved. BTW, there is no “US version of Lightroom”, so don’t worry about that. That can not be the issue. There is only one version, that can be set to different languages in the preferences.

Votes

Translate

Translate
LEGEND ,
Aug 03, 2018 Aug 03, 2018

Copy link to clipboard

Copied

The Map module uses Google Maps, Needs an internet connection to download maps from Google.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Aug 03, 2018 Aug 03, 2018

Copy link to clipboard

Copied

Yes, I have internet connection and can get to Google Maps through web browser (using Chrome or IE)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 03, 2018 Aug 03, 2018

Copy link to clipboard

Copied

Update to 7.4 first. There was a problem with Maps the other day, but that should be solved. BTW, there is no “US version of Lightroom”, so don’t worry about that. That can not be the issue. There is only one version, that can be set to different languages in the preferences.

-- Johan W. Elzenga

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Aug 04, 2018 Aug 04, 2018

Copy link to clipboard

Copied

LATEST

I tried it again this morning and it is OK now (still on 7.3) - so I guess there was some sort of "problem" with maps when I tried it yesterday.

The reason I mentioned the country was a thought that maybe the installation country might use a different URL to interface to Google Maps depending on country,  E.G., Maps.Google.DE instead of Maps.Google.Com and maybe maps.google.com is blocked from countries that have a local version.  But, I guess that was in incorrect idea.

Thanks -- Dan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines