Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Incapacidad para acceder a Lightroom Classic en mi pc

New Here ,
Jan 03, 2025 Jan 03, 2025
Buenos días.
 
He instalado Lightroom Classic en mi PC y también su producto Adobe Creative Cloud.
Mi Lightroom es un producto comprado el 06/02/2016.
He vinculado el arranque del Lightroom Classic a la pantalla de aplicaciones de Adobe Creative Cloud sin problemas. Cada vez que lo ejecuto me aparece una pantalla pidiéndome un ID de adobe que ya está en activo en la aplicación Creative Cloud. Si sigo los pasos que indica Lightroom y vuelvo a confirmar mi ID, Lightroom no hace nada. Si vuelvo a Creative Cloud siempre dice que falta la ID. Como consecuencia obvia de este comportamiento no me deja acceder al programa para tratar mis fotografías. Adjunto una imagen donde se ve la pantalla con el Creative Cloud de fondo y autenticado en él y el mensaje que saca Lightroom por encima negando que hay una ID y por tanto el acceso.
 
Desearía me dieran una solución porque así no puedo trabajar mis fotografías.
 
Muchas gracias.
TOPICS
Windows
263
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 03, 2025 Jan 03, 2025

Lightroom Classic did not exist in 2016. Are you referring to the old Lightroom 6?

 

You should be able to install Lr 6 via the "offline activation procedure". https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M58...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 03, 2025 Jan 03, 2025

From your sceenshot:

 

6.png

 That screenshot from your Adobe Creative Cloud Desktop App shows a bit of confusing info. To start, why is it referring to Lightrooom 6, the very old perpetual version of Lightroom. That old Lightroom 6 and the Adobe Creative Cloud Desktop App should not coexist.

 

Do you have an Adobe Subscription? What Plan? Perhaps the Photography Plan?

 

Note that the screenshot also has one reference to the current Lightroom Classic v14.1.1.

 

I big question, is those notifications/alarms up top. If you look at them, is their anything of note?

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 05, 2025 Jan 05, 2025

My confusion between Lightroom 6 and Lightroom Classic 14.1.1 was the quid of the problem. I uninstalled Adobe Creative Cloud correctly and use the offline method for register my Lightroom 6. Now works very nice as always.

 

Thank you so much.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 05, 2025 Jan 05, 2025
LATEST

Glad to hear it. @a.l.r.g. please mark an answer above as correct, this will help others find this solution.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines