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Info display on 2nd monitor

Enthusiast ,
Nov 13, 2025 Nov 13, 2025

I just installed 15.0.1 and the 2nd monitor no longer shows or toggles the info display with the press of the 'I' key.  OS is Win11.

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Adobe Employee ,
Nov 13, 2025 Nov 13, 2025


Hi @jrsforums, thanks so much for reaching out!
I tried reproducing this on my end but haven’t had any luck. Can you share a recording of the issue?

As a first step, could you try resetting your preferences and see if that helps? You can follow the steps in this guide:
https://adobe.ly/4hZghSj
Thanks a lot!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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Enthusiast ,
Nov 13, 2025 Nov 13, 2025

@Aleke thanks for the reminder...fixed!  (I hate doing that, I always forget some setting and need to figure it out 😩)

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Enthusiast ,
Nov 14, 2025 Nov 14, 2025

Ooops....back today with same problem.

I did have to reload a number of plugins.  Could the plugins cause this?  I guess I'll redo and just add a few plugins that are really needed and then do others more slowly.

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Enthusiast ,
Nov 14, 2025 Nov 14, 2025

Stranger...before doing anything, I save cat...and then restarted LRc.  I was going to check what plugins I had reloaded.  

At first, 2nd display showed info, but first didn't (in Library), then neither.  Develop mode, first screen toggles info, but 2nd doesn't (in my experience it never toggled in D mode, which allowed me to set in L, and in D have different info mode on first)

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Enthusiast ,
Nov 20, 2025 Nov 20, 2025
LATEST

A little update.  Like most problems that appear variably, I am having a problem point to an absolute cause.  My current thinking is that the Logi+ keyboard and Loupedeck CT console (which use similar/same? code) are having a problem using the SDK (API?).  Many of the actions using the SDK fail or mostly fail.  When used they often also cause the info on the primary monitor to not work.  If, when available, I replace the action with a KB shortcut, the action works and no problem with info.  What is really crazy is that where it was only initially one or two actions, over time more actions seem to be affected.  I'm not sure if the cause is the LRc update or their code as they both occurred about same time. @Aleke 

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