<moved from download&install>
I cannot access your reply. All I can see is <moved from download&install>
that's because i didn't reply. i only moved your message to a forum where i thought it was most likely to get a helpful response.
Click on that where to find it tab, a line about installation problem includes a link to a zip file is provided, try that.
I tried that but with no success. Thanks for yur advice
You need to be logged onto creative cloud in the browser for the download link (install now) to show. It will show in place of "free". When you click it, it will shift to the creative cloud app (it will ask for permission to open the creative cloud app), where you can install it.