Keyboard shortcut CTRL+Shift+C does not copy settings

[Reemz1975]

Recently I upgraded my Lightroom and ever since I did that, the shortcut for copying settings does not work (Paste does).
I can't seem to find out what the problem is. Google didn't help me (or I didn't use Google how I should.) I hope somone knows what's up...?

[Akash Sharma]

Thanks, Reemz for the heads up. We'll now have to check if you have this issue on a new Administrator account or not. See https://support.microsoft.com/en-in/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-loc... for reference.

Keep us updated,

Thanks,

Akash

[Reemz1975]

Hi Akash,

First of all, my apologies it took so long for me to get back to you. I've been very busy the past few days.

Secondly, I've created a new administrator account and that does not have the same problem! So now we know it is Windows related, right? I hope you can imagine I would really like to stay on my own Windows account, when using Lightroom. So here's my next question; do you have any idea what could be causing this problem and how to fix it? I realise it could be all kinds of things, but hey, I can always ask right? 😉

Have a great day.

Kind regards,
Reemz

[Akash Sharma]

Hi Reemz,

Thanks for the update. As the issue is specific to only this account. It is worth trying to use Adobe Cleaner tool to clear any corrupt registry entries. Please refer Use the Creative Cloud Cleaner Tool to solve installation problems and remove Lightroom following the steps mentioned.

Thanks and have a great day.

Regards,

Akash

[Reemz1975]

Hi Akash,

After trying just about every option I (and kind people like yourself) could think about, I ended up reinstalling Windows.
This solved the problem.

I thought you'd like to know.

Thanks for your time and your patience.

Kind regards,
Reemz.

[johnrellis]

I've created a new administrator account and that does not have the same problem! ...I end ed up reinstalling Windows. This solved the problem.

One possibility is that you had an old utility installed that was capturing the keystroke.  A long-standing problem with Windows is that can be very hard to find which program is intercepting the keystroke.  There was a diagnostic program that ran on older Windows versions that would identify which program got the keystroke, but it doesn't work with Windows 10. 

For anyone reading this thread in the future, another troubleshooting step is to temporarily disable all hidden startup programs and services using MSConfig (Google it). 

[MyrtleBeachPhotographer]

For me, it was a Radeon shortcut duplicating it.  Hit the windows key then type Radeon, "AMD Radeon Software", "Toggle Camera" had the same key sequence, disabling it there allowed it to work in Lightroom.

[luish57471819]

Thank you thank you thank you, this solved the issue for me!

[jrice3]

This was my issue as well. Very odd. Very annoying.

[Jay2574103493ul]

I have just updated (against my better judgement!) and had exactly the same problem. Did you ever resolve this? I have read the coments below with horror.. do not want to go down the re-intstall route if possible!  

[Reemz1975]

I'm sorry it took so long for me to reply. I didn't check back here in ages. Did you end up re-installing Windows? For many others and myself it turned out that a Radeon shortcut was the problem. Disabling the shortcut was the fix.

Again, I'm very sorry I didn't respond earlier.