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Lag when masking images

New Here ,
Mar 23, 2023 Mar 23, 2023

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Good evening, 

 

I have a 2022 model Dell XPS. 4k touch screen 1TB SSD, 64GB DDR4 ram laptop. About a week ago when masking heavy, (8 or more masks when editing a car, background and model together) LR CC has begun to make it nearly impossible to complete the editing of my images. It will lag, take forever to render, show "not responding" and do everything but fully crash. I never had this issue up until the most recent update. I'm only at 3% CPU usage, and 30% memory usage when running LR CC, so I feel like there's something going on with the software itself. Does anyone have any insight?

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correct answers 1 Correct answer

LEGEND , Mar 28, 2023 Mar 28, 2023

"DirectX: NVIDIA GeForce RTX 3050 Ti Laptop GPU (31.0.15.2737)"

 

That driver is four months old. Install the latest Studio driver 3/21/2023:

https://www.nvidia.com/Download/driverResults.aspx/200284/en-us/

 

The release notes mention that it fixes issues with Adobe applications:

 

  • Adobe application stability issues using 531.18 [4008751]

 

 

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LEGEND ,
Mar 24, 2023 Mar 24, 2023

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Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running.

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New Here ,
Mar 28, 2023 Mar 28, 2023

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Lightroom Classic version: 12.2.1 [ 202303011008-5bfbce17 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 2.3GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 65255.8 MB
Dedicated GPU memory used by Lightroom: 1414.3MB / 3978.0MB (35%)
Real memory available to Lightroom: 65255.8 MB
Real memory used by Lightroom: 2620.5 MB (4.0%)
Virtual memory used by Lightroom: 4631.7 MB
GDI objects count: 695
USER objects count: 2648
Process handles count: 4373
Memory cache size: 100.1MB
Internal Camera Raw version: 15.2 [ 1381 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 914MB / 32627MB (2%)
Camera Raw real memory: 932MB / 65255MB (1%)
System DPI setting: 216 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3456 pixels
Displays: 1) 3456x2160
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 3050 Ti Laptop GPU (31.0.15.2737)
Init State: GPU for Image Processing supported by default
User Preference: GPU for Export enabled

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\iluvn\Downloads\Lightroom Catalog-2-2-v12.lrcat
Settings Folder: C:\Users\iluvn\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 25a0
Subsystem : a611028
Revision : a1
Video Memory : 3978
Adapter #2: Vendor : 8086
Device : 9a60
Subsystem : a611028
Revision : 1
Video Memory : 80
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x19
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 3050 Ti Laptop GPU/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 527.37
GPUDeviceEnabled: false
OGLEnabled: true

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LEGEND ,
Mar 28, 2023 Mar 28, 2023

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"DirectX: NVIDIA GeForce RTX 3050 Ti Laptop GPU (31.0.15.2737)"

 

That driver is four months old. Install the latest Studio driver 3/21/2023:

https://www.nvidia.com/Download/driverResults.aspx/200284/en-us/

 

The release notes mention that it fixes issues with Adobe applications:

 

  • Adobe application stability issues using 531.18 [4008751]

 

 

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New Here ,
Mar 28, 2023 Mar 28, 2023

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That did it. Signed up for NVIDIA updates. But that was definitely it. Thanks for the assist!

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LEGEND ,
Mar 28, 2023 Mar 28, 2023

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Glad you got it resolved.

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