Las fotografías aparecen en negro o gris en el módulo REVELAR

[parlenne2949548598d3]

Estoy en Mac, Ligthroom Classic.

Las fotografías aparecen como rectángulos en negro o gris en el módulo REVELAR, veo con normalidad mis fotos en BIBLIOTECA y en las demas, pero en REVELAR no salen. Alguna sugerencia por favor?

[Ranjisha Sengupta]

Hi @parlenne2949548598d3 

Thanks for reporting this.

Could you please share the system info of Lightroom Classic from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us?

What type of files are you working with? 

Can you please disable the graphics processor? Go to Edit > Preferences > Performance. From the Use Graphics Processor drop-down menu, select Off. Quit and relaunch Lightroom.

If this doesn't work, you can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/2JSym5e

Please back up your presets prior to resetting the preferences.

Let us know how it goes. 

Best,

Ranjisha