Lens Blur Problem Lightroom Classic

Report · Jul 08, 2024

Hello Guys,

What if the Lens Blur Tool does not work? All the time when i use it i see an 'error'. i dont know what to do, i already updated app, but still it's not working 😞 help

Report · Jul 08, 2024

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

Report · Jul 08, 2024

Thank you so much for reply.

Here is info:

Lightroom Classic version: 13.4 [ 202406181129-60d181b7 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 1,9GHz
SqLite Version: 3.36.0
CPU Utilisation: 0,0%
Power Source: Plugged In, 69% (Charging)
Built-in memory: 7631,3 MB
Dedicated GPU memory used by Lightroom: 174,5MB / 496,3MB (35%)
Real memory available to Lightroom: 7631,3 MB
Real memory used by Lightroom: 1355,2 MB (17,7%)
Virtual memory used by Lightroom: 1577,9 MB
GDI objects count: 753
USER objects count: 2925
Process handles count: 2990
Memory cache size: 176,5MB
Internal Camera Raw version: 16.4 [ 1897 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 521MB / 3815MB (13%)
Camera Raw real memory: 529MB / 7631MB (6%)

Cache2:
m:176,5MB, n:172,4MB

U-main: 81,0MB

System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 2496 pixels
Displays: 1) 2496x1664
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: Yes

Graphics Processor Info:
DirectX: AMD Radeon(TM) Graphics (27.20.14076.3000)
Init State: GPU for Display supported by default with image processing and export supported in the custom mode
User Preference: Auto

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Report · Jul 08, 2024

Graphics Processor Info:
DirectX: AMD Radeon(TM) Graphics (27.20.14076.3000)
Init State: GPU for Display supported by default with image processing and export supported in the custom mode
User Preference: Auto

Two issues

1. GPU driver version

You have Windows Store v27.20.14076.3000. That came out 6 December 2023, so fairy old. Look to update that. LrC is very very picky about GPU drivers, especially post AI.

2. AMD Adrenalin acceleration treatment for LrC as if it was a Game.

see:

Report · Oct 04, 2024

I'm having the same issue and I just bought this laptop yesterday.

Lightroom Classic version: 13.5.1 [ 202408271704-d15d09cd ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Home Premium Edition

Version: 11.0.22631

Application architecture: x64

System architecture: x64

Logical processor count: 22

Processor speed: 2.9GHz

SqLite Version: 3.36.0

CPU Utilisation: 0.0%

Power Source: Plugged In

Built-in memory: 15989.3 MB

Dedicated GPU memory used by Lightroom: 709.1MB / 128.0MB (553%)

Real memory available to Lightroom: 15989.3 MB

Real memory used by Lightroom: 2616.2 MB (16.3%)

Virtual memory used by Lightroom: 3041.7 MB

GDI objects count: 723

USER objects count: 2270

Process handles count: 2031

Memory cache size: 0.0MB

Internal Camera Raw version: 16.5 [ 1954 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 237MB / 7994MB (2%)

Camera Raw real memory: 131MB / 15989MB (0%)

Cache1:

NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:

m:0.0MB, n:0.0MB

U-main: 75.0MB

System DPI setting: 144 DPI (high DPI mode)

Desktop composition enabled: Yes

Standard Preview Size: 1920 pixels

Displays: 1) 1920x1200

Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: Intel(R) Arc(TM) Graphics (31.0.101.5449)

Init State: GPU for Image Processing supported by default

User Preference: Auto

Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\erina\OneDrive\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\erina\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Flickr

3) Nikon Tether Plugin

Config.lua flags:

Adapter #1: Vendor : 8086

Device : 7d55

Subsystem : 3d5e17aa

Revision : 8

Video Memory : 128

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x120

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: Intel(R) Arc(TM) Graphics

GL_SHADING_LANGUAGE_VERSION: 4.60 - Build 31.0.101.5449

GL_STENCIL_BITS: 8

GL_VENDOR: Intel

GL_VERSION: 4.6.0 - Build 31.0.101.5449

GPUDeviceEnabled: false

OGLEnabled: true

GL_EXTENSIONS: GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_robustness_isolation GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_texture GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_separate_stencil GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_polygon_offset_clamp GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_semaphore GL_EXT_semaphore_win32 GL_EXT_separate_specular_color GL_EXT_shader_framebuffer_fetch GL_EXT_shader_image_load_formatted GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_s3tc GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_IBM_texture_mirrored_repeat GL_INTEL_conservative_rasterization GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_map_texture GL_INTEL_multi_rate_fragment_shader GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_shader_subgroup GL_KHR_shader_subgroup_arithmetic GL_KHR_shader_subgroup_ballot GL_KHR_shader_subgroup_basic GL_KHR_shader_subgroup_clustered GL_KHR_shader_subgroup_quad GL_KHR_shader_subgroup_shuffle GL_KHR_shader_subgroup_shuffle_relative GL_KHR_shader_subgroup_vote GL_NV_blend_square GL_NV_conditional_render GL_NV_primitive_restart GL_NV_texgen_reflection GL_NV_timeline_semaphore GL_OVR_multiview GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control

Any ideas?

Report · Oct 04, 2024

Dedicated GPU memory used by Lightroom: 709.1MB / 128.0MB (553%)

Graphics Processor Info: 
DirectX: Intel(R) Arc(TM) Graphics (31.0.101.5449)
Init State: GPU for Image Processing supported by default
User Preference: Auto

From the above info, I take it that your laptop has an integrated video control but no discrete/dedicated Graphics Processing Unit (GPU)

What is your laptops make/model?

The Machine Learning (ML) and Artificial Intelligence (AI) features being added into LrC such as the AI Lens Blur tool, depend heavily upon the GPU and the VRAM on the GPU.

The system requirements documented by Adobe is a bit fuzzy. Looks like they all for at least 4 GB of VRAM, but some are finding that should be more like 8 GB of VRAM.

Hopefully another member will reply to correct or add to that.

~~To answer your question, you probably cannot use the lens blur.~~

DirectX: Intel(R) Arc(TM) Graphics (31.0.101.5449)

That Windows Store driver is from 5/11/2024, so 4 month old. You might want to look for an update.

Followup/

per the link below, a newer integrated video control might be able to support AI

https://community.adobe.com/t5/lightroom-classic-discussions/desenfoque-de-lente/m-p/14646622

Report · Oct 04, 2024

Mine is doing the same thing. How do I fix?

Report · Nov 30, 2024

I am having the same problem. Tried purging the cache in Camera Raw and Video. No luck. Here is my system info:

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 3.0%
Power Source: Plugged In
Built-in memory: 32690.7 MB
Dedicated GPU memory used by Lightroom: 3032.7MB / 4004.0MB (75%)
Real memory available to Lightroom: 32690.7 MB
Real memory used by Lightroom: 3165.1 MB (9.6%)
Virtual memory used by Lightroom: 5603.1 MB
GDI objects count: 1006
USER objects count: 2754
Process handles count: 2538
Memory cache size: 0.0MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 219MB / 16345MB (1%)
Camera Raw real memory: -593MB / 32690MB (-1%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:0.0MB, n:0.0MB

U-main: 78.0MB

System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2160, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1050 Ti (32.0.15.6614)
Init State: GPU disconnected
User Preference: Auto
Enable HDR in Library: ON

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\rusty\OneDrive\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat
Settings Folder: C:\Users\rusty\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Export to Photomatix Pro
3) Flickr

Report · Nov 30, 2024

I am having the same problem. Tried purging the cache in Camera Raw and Video. No luck. Here is my system info:
...
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1050 Ti (32.0.15.6614)
Init State: GPU disconnected
User Preference: Auto
Enable HDR in Library: ON

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\rusty\OneDrive\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat
Settings Folder: C:\Users\rusty\AppData\Roaming\Adobe\Lightroom

By @rustya62345156

First and most obvious question is that "Init State: GPU disconnected". What is soing on with that?

First thing to try is to simply close everything, and then restart Windows (that is a restart not a shutdown) And see if clearing the kerrnal (as a result) winds up fixing whatever is going wrong with that GPU.

If not, then look at:

__________________________________________________________________________________________

Second oddity to consider, and blame Microsoft for this, is that association of your Catalog (or actually your user system library i.e. Folder, Pictures) with OneDrive. That auto sync of the catalog to OneDrive can cause performance issues, occasionally failures (if OneDrive access is down or extremely slow) and rare catalog corruptions. Consider dissociating the catalog and OneDrive, or copy/move that catalog to a new folder not connected with OneDrive. This has nothing to do with your current problem.

Report · Nov 30, 2024

the "Init State: GPU disconnected" shows in system info right after I
get the "Something went wrong" error

If I exit out and come back into Lightroom here is what I get :

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 1050 Ti (32.0.15.6614)

Init State: GPU for Image Processing supported by default

User Preference: Auto

Enable HDR in Library: ON

Working on trying to disassociate OneDrive from the catalog!

thanks,

Rusty