licence loading slow.

New Here ,
Jan 28, 2022 Jan 28, 2022

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My creative cloud licence is taking 3-4 minutes to load when using Lightroom classic. This is causing transferring a photo from the Library module to the Develop module to not show until my licence loads.

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Adobe Community Professional ,
Jan 28, 2022 Jan 28, 2022

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Do you have a slow Internet connection?

 

Also see Adobe Connection Errors

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 28, 2022 Jan 28, 2022

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G'day Nancy.  My internet speed hasn't changed.  I've been having this problem for 3 weeks. Before that lightroom was running well with no problems.

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New Here ,
Feb 05, 2022 Feb 05, 2022

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Hi Nancy.  My problem is now resolved. I connected to the internet via Wi-Fi instead of Ethernet cable and don't have any problems.  Thanks for your suggestion and support.

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LEGEND ,
Feb 05, 2022 Feb 05, 2022

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It sounds like you are signing out of the Adobe Creative Cloud Desktop App.

Why?

If you do not sign out, you should not need to see Creative Cloud loading.

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