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Lightrom Classic Keeps Freezing after update

New Here ,
Oct 07, 2021 Oct 07, 2021

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Hi, guys...Lightroom keeps frezeeing after splash screen...i have instaled previous version...no luck...i have installed, uninstalled lightroom, creative cloud...no solutions...please help me...i can not work. SS below...

LR.jpg

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LEGEND ,
Oct 07, 2021 Oct 07, 2021

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Initial troubleshooting steps:

 

1. Do the menu command Help > System Info and copy/paste here the first ten lines.

 

2. Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

 

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

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LEGEND ,
Oct 07, 2021 Oct 07, 2021

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That big white rectangle, that would be some form of pop up, perhaps a standard message (i get a quick one thst complains about no photos, quickly goes away)  just screams corrupt preference file to me.

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