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Lightroom 10.1.1 & 10.1 Not responding, Auto-complete keyword tags not working

New Here ,
Jan 16, 2021 Jan 16, 2021

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In library module, clicking on anything causes a "Not responding error." Also my keywords are all present and recent keywords are present. However, Auto-complete keyword tags is inoperable even though it is checked off in Prefernces>Interface

 

Lightroom Classic version: 10.1.1 [ 202101041610-8c69aa4e ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19041
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.4 GHz
SqLite Version: 3.30.1
Built-in memory: 32728.8 MB
Real memory available to Lightroom: 32728.8 MB
Real memory used by Lightroom: 5707.5 MB (17.4%)
Virtual memory used by Lightroom: 6298.4 MB
GDI objects count: 818
USER objects count: 2884
Process handles count: 1991
Memory cache size: 0.0MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 78MB / 16364MB (0%)
Camera Raw real memory: -476MB / 32728MB (-1%)
System DPI setting: 240 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 970M (22.21.13.8205)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\DNA_SAGER\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\DNA_SAGER\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Export to Photomatix Pro
3) Facebook
4) Flickr
5) HDR Efex Pro 2
6) Nikon Tether Plugin

 

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Bug, Problem or error

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LEGEND ,
Jan 16, 2021 Jan 16, 2021

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Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 970M (22.21.13.8205)

Adobe in it's various troubleshooting pages, often sites out of date GPU drivers. Probably nothing to do with your keyword issue,

 

I see you have v382.05. At NVIDIA Driver site, current would be v460.09. Your way way behind.

 

You should have a NVIDIA utility called GeForce Experience. Use it to update the driver. When you do, select Custom install type as to force a clean install.

 

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LEGEND ,
Jan 16, 2021 Jan 16, 2021

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Have you considered resetting (aka restore) the preference file? This is not the same as returning all preference settings to default (although that may occur as a result of resetting) . Resetting the preference file is Adobe speak for deleting it, whereupon launching LrC a new one is created. The preference file can get corrupted leading to buggy behavior. A corrupt preference file will survive updates, upgrades, re-installs.

 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

 

 

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New Here ,
Jan 17, 2021 Jan 17, 2021

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I tried both of your suggestions (resetting the preference file & upgrading the display driver); however neither of these changes fixed the issues. When I upgraded the display driver, I lost control of the display brightness with the buttons on my PC, so I went back to the original display driver. Also noticed additional problems doing a photo import - no import occurred until I rebooted the PC. Thank.s for your suggestions

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New Here ,
Jan 17, 2021 Jan 17, 2021

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I rolled back to Lightroom Classic Version 10.0. The PC freezing issues have completely resolved themselves. The keywording issue remains on an intermitent basis (mostly does not auto-complete previously entered keywords, but occasionaly does).

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