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Hi
Just updated to Lightroom 11 and after it loads up the PC crashes. No BSOD just black then it reboots.
Reverted to 10.4 and works fine. Ran memory Diagnostic - No Issues, ran Intel XTU CPU and memory stress test for 15 mins - no issues. All other apps work fine including latest Photoshop. But Lightroom 11 fails every time 10 secs after loading up.
Because I updated to 11 it has updated the catalogue which means that I cannot access the work I have done before the failure.
Running Windows 11 Pro.
Help !!
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The symptons would point to a hardware failure or video driver issue. Have you checked your video card manufacturer's site for their latest version?
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Try following the exact steps here for doing a clean uninstall and then install of the latest graphics driver:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4
"Because I updated to 11 it has updated the catalogue which means that I cannot access the work I have done before the failure."
Your version 10 catalog should still be present. You can roll back to LR 10.4 if necessary:
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Good. Thanks for the update. That will let others know that this is a good possible solution to try.