Lightroom 12.4 crashes using crop tool consistently

[Rob Betz]

Lightroom has been crashing more and more lately when i use the crop tool. Today it is at its worst; crashes EVERY time I go into the crop tool. I thought it was my second monitor at first, nope. Turned that off - have updated graphics drivers, tried turning GPU acceleration off, reset LR preferences, nothing is working. This problem appeared with the most recent update. How do I roll back? I am unable to get any work done because of this! 

[KR Seals]

In the Creative Cloud app, on the line for Lightroom Classic, click on the three dots at the far right. From there, click on Previous Versions. Choose the one you want to roll back to.

[John R Ellis]

Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

[Rob Betz]

Lightroom Classic version: 12.4 [ 202306052221-b70c0975 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.19044

Application architecture: x64

System architecture: x64

Logical processor count: 20

Processor speed: 3.6GHz

SqLite Version: 3.36.0

CPU Utilisation: 2.0%

Built-in memory: 130915.1 MB

Dedicated GPU memory used by Lightroom: 16.8MB / 8003.0MB (0%)

Real memory available to Lightroom: 130915.1 MB

Real memory used by Lightroom: 1021.4 MB (0.7%)

Virtual memory used by Lightroom: 1182.0 MB

GDI objects count: 712

USER objects count: 2498

Process handles count: 2233

Memory cache size: 70.4MB

Internal Camera Raw version: 15.4 [ 1508 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 327MB / 65457MB (0%)

Camera Raw real memory: 328MB / 130915MB (0%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Standard Preview Size: 2560 pixels

Displays: 1) 2560x1080, 2) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 

DirectX: NVIDIA GeForce RTX 2070 SUPER (31.0.15.3598)

Init State: GPU for Export supported by default

User Preference: Off

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: D:\Lightroom Catalogues\2023\2023.lrcat

Settings Folder: C:\Users\rob\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 

1) AdobeStock

2) Flickr

3) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de

Device : 1e84

Subsystem : 31723842

Revision : a1

Video Memory : 8003

Adapter #2: Vendor : 8086

Device : 9bc5

Subsystem : d0001458

Revision : 5

Video Memory : 80

Adapter #3: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x19

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce RTX 2070 SUPER/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 535.98

GPUDeviceEnabled: false

OGLEnabled: true

GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_multiview_texture_multisample GL_EXT_multiview_timer_query GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_NV_memory_object_sparse GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_NV_timeline_semaphore GL_KHR_shader_subgroup GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NVX_blend_equation_advanced_multi_draw_buffers GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_clip_space_w_scaling GL_NV_command_list GL_NV_compute_program5 GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_conservative_raster GL_NV_conservative_raster_dilate GL_NV_conservative_raster_pre_snap GL_NV_conservative_raster_pre_snap_triangles GL_NV_conservative_raster_underestimation GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_fill_rectangle GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_coverage_to_color GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_fragment_shader_barycentric GL_NV_fragment_shader_interlock GL_NV_framebuffer_mixed_samples GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_geometry_shader_passthrough GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_memory_attachment GL_NV_mesh_shader GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_representative_fragment_test GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_scissor_exclusive GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_float64 GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_shader_subgroup_partitioned GL_NV_shader_texture_footprint GL_NV_shading_rate_image GL_NV_stereo_view_rendering GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_uniform_buffer_std430_layout GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_conditional_render GL_NVX_linked_gpu_multicast GL_NV_gpu_multicast GL_NVX_gpu_multicast2 GL_NVX_progress_fence GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control 

[John R Ellis]

"DirectX: NVIDIA GeForce RTX 2070 SUPER (31.0.15.3598)

User Preference: Off"

535.98 is the most recent Studio Driver (and Game Ready Driver) -- Nvidia recommends the Studio Driver is tested and optimized for creative apps. Even though you've got the GPU disabled, the graphics driver is still used for display operations. While it's possible that this most recent driver has bugs in it causing your symptoms, and Nvidia has released drivers recently with bugs affecting GPU acceleration of LR AI commands, I think it's unlikely in your case -- we would have seen many more reports of problems with Crop.

Rolling back to 12.3.1 is a good thing to try. If that doesn't help, post back here -- there are other last-ditch troubleshooting steps.

[Rob Betz]

Thanks; that's what I thought (would have seen more issues as mine is  a common card). Was happening with and without GPU acceleration; guess I didn't turn it back on. Going to roll back to 12.3.1 and see if it is any better. 

When was the AI denoiser added? My only concern with rolling back is that I have a few photos in projects I'm still editing that I used it on (sidenote: The AI denoise is AMAZING) and don't want to lose that. 

[John R Ellis]

Denoise was added in 12.3.

[Ian Lyons]

Please see attached screenshot displaying where/how you can downgrade to 12.3.1. However, before doing so I would encourage you to provide the infomration requested by @John R Ellis 

[Rikk Flohr: Photography]

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

[Rob Betz]

Yes but only under the task manager; it's listed under the Lightroom process but isn't visible or clickable. When the software freezes up, the only thing I can do to close it is use the task manager. The crash reporter never manifests on the desktop like it does with Photoshop.

[HelenCooper]

I am having the same problem, no crash report screen, LR just shuts and when you re open it reverts to the previous session. Very annoying. It seems to happen if I use crop twice on the same photo

[DSeim]

Same here. Second crop and boom crash

[DSeim]

Update after update and still the unstable crop tool persists. If I crop a photo twice Lightroom crashes nearly every time. This is getting ridiculous 😞

[HelenCooper]

I have disabled graphics card, still happens but maybe a little less frequently. I notice the crop tool seems to freeze immediately before LR crashes. Now the catalogue has been updated it makes it very difficult to roll back to the previous version where I didn't see this problem. Drivers for my graphics card are up to date NVidia GeForce GTX 1050 with Stdio driver version 31.0.15.3758. Any suggestions welcome

[John R Ellis]

"GeForce GTX 1050 with Stdio driver version 31.0.15.3758"

That driver (537.58) is a month old. There's a newer Studio driver available (546.01). It may not make a difference for this problem but worth updating:

https://www.nvidia.com/download/driverResults.aspx/216398/en-us/

[HelenCooper]

I found that just after I'd posted, have updated driver and....still crashing

[DSeim]

I have a 1080TI and Studio drivers are up to date. Same problem.

This has been happening for months thru various driver updates. It's a major bug that is making Lightroom dysfunctional it crashes so much.

[Rob Betz]

I've found the only workaround is disabling GPU. Frustrating but my system is able to pick up the slack. 

[DSeim]

It's easy to replicate. If I crop a photo it works. If I go to crop another photo it crashes as soon as the crop tool is used.

Here's the crash report I get... 

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="13.2.0.202308091502_65b8636" clientVersion="13.2.0.202308091502_65b8636" applicationName="Adobe Lightroom Classic" applicationVersion="13.0" build="[202309270914-5a1c6485]" source="Windows-Client" crashType="n/a">
<time year="2023" month="11" day="17" hour="10" minute="13" second="16" timeoffset="-360" timezone="Central Standard Time (Mexico)"/>
<user guid="0e8dddfc-488f-4e1b-bab5-2296994ad7a3"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="19045" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="65457" machine="AMD Ryzen 9 3950X 16-Core Processor" model="AMD64 Family 23 Model 113 Stepping 0" cpuCount="32" cpuType="8664" cpuFreq="3500 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce GTX 1080 Ti" description="NVIDIA GeForce GTX 1080 Ti" driverDate="20231026000000.000000-000" driverVersion="31.0.15.4601" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1B06&#38;SUBSYS_65933842&#38;REV_A1&#92;4&#38;2283F625&#38;0&#38;0019" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFFAA65573B">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFFAA65573B" symbolname="NVENCODEAPI_Thunk"/>
<stackStatement index="1" address="0x00007FFFAA663696" symbolname="NVENCODEAPI_Thunk"/>
<stackStatement index="2" address="0x00007FFFABA349D1" symbolname="OpenAdapter10"/>
<stackStatement index="3" address="0x00007FFFABAEFDB7" symbolname="OpenAdapter12"/>
<stackStatement index="4" address="0x00007FFFABB0007B" symbolname="OpenAdapter12"/>
<stackStatement index="5" address="0x00007FFFABAFFE12" symbolname="OpenAdapter12"/>
<stackStatement index="6" address="0x00007FFEEC189B51" symbolname="D3D12GetInterface"/>
<stackStatement index="7" address="0x00007FFEEC173E81" symbolname="D3D12GetInterface"/>
<stackStatement index="8" address="0x00007FFFC2E09239" symbolname="DXGIGetDebugInterface1"/>
<stackStatement index="9" address="0x00007FFFC2DCB289" symbolname="PIXEndCapture"/>
<stackStatement index="10" address="0x00007FFFC2D9220A" symbolname="unknown"/>
<stackStatement index="11" address="0x00007FFFC2DA7BE7" symbolname="CompatString"/>
<stackStatement index="12" address="0x00007FFFC2DA6A0B" symbolname="CompatString"/>
<stackStatement index="13" address="0x00007FFFC2D916B0" symbolname="unknown"/>
<stackStatement index="14" address="0x000000001BB23A51" symbolname="AgRedeye_load"/>
<stackStatement index="15" address="0x000000001BB22459" symbolname="AgRedeye_load"/>
<stackStatement index="16" address="0x000000001B69D161" symbolname="AgRedeye_load"/>
<stackStatement index="17" address="0x000000001B8B8BC2" symbolname="AgRedeye_load"/>
<stackStatement index="18" address="0x000000001B7309E4" symbolname="AgRedeye_load"/>
<stackStatement index="19" address="0x000000001B72D78B" symbolname="AgRedeye_load"/>
<stackStatement index="20" address="0x000000001B73044F" symbolname="AgRedeye_load"/>
<stackStatement index="21" address="0x000000001B7302A6" symbolname="AgRedeye_load"/>
<stackStatement index="22" address="0x000000001B7304CD" symbolname="AgRedeye_load"/>
<stackStatement index="23" address="0x00007FFFC685E858" symbolname="CallWindowProcW"/>
<stackStatement index="24" address="0x00007FFFC685E3DC" symbolname="DispatchMessageW"/>
<stackStatement index="25" address="0x00007FFFC6870C93" symbolname="SendMessageTimeoutW"/>
<stackStatement index="26" address="0x00007FFFC6E90E64" symbolname="KiUserCallbackDispatcher"/>
<stackStatement index="27" address="0x00007FFFC4E21704" symbolname="NtUserDispatchMessage"/>
<stackStatement index="28" address="0x00007FFFC685E2EA" symbolname="DispatchMessageW"/>
<stackStatement index="29" address="0x00007FFEED82FDC2" symbolname="unknown"/>
<stackStatement index="30" address="0x000000014053C3B8" symbolname="GetAppInstance"/>
<stackStatement index="31" address="0x00007FFEED8306C5" symbolname="unknown"/>
<stackStatement index="32" address="0x00007FFEED8635D0" symbolname="unknown"/>
<stackStatement index="33" address="0x000000014032FF8A" symbolname="gudeVersion"/>
<stackStatement index="34" address="0x00007FFFC5627344" symbolname="BaseThreadInitThunk"/>
<stackStatement index="35" address="0x00007FFFC6E426B1" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x00000002A33056E0"/>
<register name="RCX" value="0xFFFFFFFFFA3E9038"/>
<register name="RDX" value="0x0000000000000000"/>
<register name="RSI" value="0x0000000000000000"/>
<register name="RDI" value="0x0000000005D5BEA0"/>
<register name="RSP" value="0x000000000014C1B0"/>
<register name="RBP" value="0x0000000000000000"/>
<register name="RIP" value="0x00007FFFAA65573B"/>
<register name="EFL" value="0x0000000000010246"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

<binaryImageSet>
<binaryImage start="0x0000000140000000" end="0x000000014140B000" path="adobe\Lightroom.exe"/>
<binaryImage start="0x00007FFFC6DF0000" end="0x00007FFFC6FE8000" path="ntdll.dll"/>
<binaryImage start="0x00007FFFC5610000" end="0x00007FFFC56CD000" path="kernel32.dll"/>
<binaryImage start="0x00007FFFC46F0000" end="0x00007FFFC49E6000" path="KERNELBASE.dll"/>
<binaryImage start="0x00007FFFC6850000" end="0x00007FFFC69EE000" path="user32.dll"/>
<binaryImage start="0x00007FFFC4E20000" end="0x00007FFFC4E42000" path="win32u.dll"/>
<binaryImage start="0x00007FFFC5D10000" end="0x00007FFFC5D3C000" path="gdi32.dll"/>
<binaryImage start="0x00007FFFC44D0000" end="0x00007FFFC45EA000" path="gdi32full.dll"/>
<binaryImage start="0x00007FFFBA290000" end="0x00007FFFBA39A000" path="winhttp.dll"/>
<binaryImage start="0x00007FFFC4B50000" end="0x00007FFFC4BED000" path="msvcp_win.dll"/>
<binaryImage start="0x00007FFFA9A50000" end="0x00007FFFA9F26000" path="wininet.dll"/>
<binaryImage start="0x00007FFFC4BF0000" end="0x00007FFFC4CF0000" path="ucrtbase.dll"/>
<binaryImage start="0x0000000065B50000" end="0x0000000065E75000" path="adobe\Headlights.dll"/>
<binaryImage start="0x00007FFFC6A70000" end="0x00007FFFC6B0E000" path="msvcrt.dll"/>
<binaryImage start="0x00007FFFC5840000" end="0x00007FFFC58DC000" path="sechost.dll"/>
<binaryImage start="0x00007FFFC5780000" end="0x00007FFFC582F000" path="advapi32.dll"/>
<binaryImage start="0x00007FFFC52D0000" end="0x00007FFFC53F6000" path="rpcrt4.dll"/>
<binaryImage start="0x00007FFFC60A0000" end="0x00007FFFC67E4000" path="shell32.dll"/>
<binaryImage start="0x00007FFFC5BE0000" end="0x00007FFFC5D0B000" path="ole32.dll"/>
<binaryImage start="0x00007FFFC5D40000" end="0x00007FFFC6094000" path="combase.dll"/>
<binaryImage start="0x00007FFFC5940000" end="0x00007FFFC59AB000" path="ws2_32.dll"/>
<binaryImage start="0x00007FFFC49F0000" end="0x00007FFFC4B4D000" path="crypt32.dll"/>
<binaryImage start="0x00007FFFC67F0000" end="0x00007FFFC6845000" path="shlwapi.dll"/>
<binaryImage start="0x00007FFFC3910000" end="0x00007FFFC394B000" path="IPHLPAPI.DLL"/>
<binaryImage start="0x00007FFFC4CF0000" end="0x00007FFFC4D17000" path="bcrypt.dll"/>
<binaryImage start="0x00007FFFC4DB0000" end="0x00007FFFC4E17000" path="wintrust.dll"/>
<binaryImage start="0x00007FFFC2B30000" end="0x00007FFFC2D14000" path="dbghelp.dll"/>
<binaryImage start="0x00007FFFC6C80000" end="0x00007FFFC6D4D000" path="oleaut32.dll"/>
<binaryImage start="0x0000000065AE0000" end="0x0000000065B45000" path="adobe\ahclient.dll"/>
<binaryImage start="0x0000000065A20000" end="0x0000000065AD2000" path="adobe\AgKernel.dll"/>
<binaryImage start="0x0000000065260000" end="0x0000000065A1A000" path="adobe\ui.dll"/>
<binaryImage start="0x0000000064F30000" end="0x0000000065254000" path="adobe\substrate.dll"/>
<binaryImage start="0x00007FFF90720000" end="0x00007FFF908A5000" path="adobe\CRClient.dll"/>
<binaryImage start="0x00007FFEED5B0000" end="0x00007FFEEDB1D000" path="mfc140u.dll"/>
<binaryImage start="0x00007FFFC58E0000" end="0x00007FFFC5910000" path="imm32.dll"/>
<binaryImage start="0x00007FFFB8780000" end="0x00007FFFB8A1A000" path="comctl32.dll"/>
<binaryImage start="0x00007FFFA23C0000" end="0x00007FFFA244D000" path="msvcp140.dll"/>
<binaryImage start="0x00007FFFB7C40000" end="0x00007FFFB7C4C000" path="secur32.dll"/>
<binaryImage start="0x00007FFFC6B10000" end="0x00007FFFC6BEA000" path="comdlg32.dll"/>
<binaryImage start="0x00007FFFC56D0000" end="0x00007FFFC577D000" path="SHCore.dll"/>
<binaryImage start="0x00007FFFA2990000" end="0x00007FFFA299C000" path="VCRUNTIME140_1.dll"/>
<binaryImage start="0x00007FFFA2490000" end="0x00007FFFA24AB000" path="VCRUNTIME140.dll"/>
<binaryImage start="0x00007FFFB5040000" end="0x00007FFFB5059000" path="netapi32.dll"/>
<binaryImage start="0x00007FFEED310000" end="0x00007FFEED5AB000" path="adobe\dunamis-ingest.dll"/>
<binaryImage start="0x00007FFFC1BF0000" end="0x00007FFFC1C8E000" path="uxtheme.dll"/>
<binaryImage start="0x00007FFFB8A20000" end="0x00007FFFB8BC5000" path="GdiPlus.dll"/>
<binaryImage start="0x00007FFF99BA0000" end="0x00007FFF99E1F000" path="DWrite.dll"/>
<binaryImage start="0x00007FFFC0500000" end="0x00007FFFC0AC0000" path="d2d1.dll"/>
<binaryImage start="0x00007FFFB82B0000" end="0x00007FFFB849D000" path="urlmon.dll"/>
<binaryImage start="0x00007FFFC3260000" end="0x00007FFFC32AF000" path="authz.dll"/>
<binaryImage start="0x0000000064D20000" end="0x0000000064F22000" path="adobe\icuin58.dll"/>
<binaryImage start="0x0000000064BA0000" end="0x0000000064D11000" path="adobe\icuuc58.dll"/>
<binaryImage start="0x00007FFFBFBF0000" end="0x00007FFFBFBFA000" path="version.dll"/>
<binaryImage start="0x00007FFEED0A0000" end="0x00007FFEED30F000" path="adobe\wichitafoundation.dll"/>
<binaryImage start="0x00007FFFAA2F0000" end="0x00007FFFAA339000" path="pdh.dll"/>
<binaryImage start="0x00007FFFB5080000" end="0x00007FFFB533C000" path="iertutil.dll"/>
<binaryImage start="0x00007FFFB4B20000" end="0x00007FFFB4B27000" path="MSVCP140_CODECVT_IDS.dll"/>
<binaryImage start="0x00007FFFB7C90000" end="0x00007FFFB7CB8000" path="srvcli.dll"/>
<binaryImage start="0x00007FFFC3A20000" end="0x00007FFFC3A2C000" path="netutils.dll"/>
<binaryImage start="0x000000004AD00000" end="0x000000004C602000" path="adobe\icudt58.dll"/>
<binaryImage start="0x00007FFEB43F0000" end="0x00007FFEC0118000" path="adobe\libcef.dll"/>
<binaryImage start="0x00007FFFC4380000" end="0x00007FFFC43B2000" path="sspicli.dll"/>
<binaryImage start="0x00007FFEECC40000" end="0x00007FFEED09B000" path="adobe\libcrypto-3-x64.dll"/>
<binaryImage start="0x00007FFFB20F0000" end="0x00007FFFB2117000" path="winmm.dll"/>
<binaryImage start="0x00007FFFC2D90000" end="0x00007FFFC2E83000" path="dxgi.dll"/>
<binaryImage start="0x00007FFFBFD90000" end="0x00007FFFBFE86000" path="propsys.dll"/>
<binaryImage start="0x00007FFFC43C0000" end="0x00007FFFC43EE000" path="userenv.dll"/>
<binaryImage start="0x00007FFF8C700000" end="0x00007FFF8C9F5000" path="UIAutomationCore.DLL"/>
<binaryImage start="0x00007FFFB8660000" end="0x00007FFFB86C6000" path="oleacc.dll"/>
<binaryImage start="0x00007FFFBFEF0000" end="0x00007FFFBFF04000" path="wtsapi32.dll"/>
<binaryImage start="0x00007FFFC2A60000" end="0x00007FFFC2A6D000" path="hid.dll"/>
<binaryImage start="0x00007FFFC1DF0000" end="0x00007FFFC1E1F000" path="dwmapi.dll"/>
<binaryImage start="0x00007FFFC3F80000" end="0x00007FFFC3FA7000" path="ncrypt.dll"/>
<binaryImage start="0x00007FFFB86D0000" end="0x00007FFFB8775000" path="winspool.drv"/>
<binaryImage start="0x00007FFF905A0000" end="0x00007FFF90712000" path="adobe\chrome_elf.dll"/>
<binaryImage start="0x00007FFF8E830000" end="0x00007FFF8E849000" path="usp10.dll"/>
<binaryImage start="0x00007FFF8E850000" end="0x00007FFF8E874000" path="dxva2.dll"/>
<binaryImage start="0x00007FFF9CC30000" end="0x00007FFF9CDFD000" path="d3d9.dll"/>
<binaryImage start="0x00007FFFBD6D0000" end="0x00007FFFBD735000" path="wevtapi.dll"/>
<binaryImage start="0x00007FFFA0A50000" end="0x00007FFFA0AA1000" path="cryptui.dll"/>
<binaryImage start="0x00007FFF8E810000" end="0x00007FFF8E829000" path="credui.dll"/>
<binaryImage start="0x00007FFFBCE50000" end="0x00007FFFBCE6D000" path="dhcpcsvc.dll"/>
<binaryImage start="0x00007FFFB43B0000" end="0x00007FFFB46E5000" path="esent.dll"/>
<binaryImage start="0x00007FFFBFF10000" end="0x00007FFFC0050000" path="dsreg.dll"/>
<binaryImage start="0x00007FFFC22C0000" end="0x00007FFFC2A5B000" path="windows.storage.dll"/>
<binaryImage start="0x00007FFFC2D40000" end="0x00007FFFC2D52000" path="kernel.appcore.dll"/>
<binaryImage start="0x00007FFFC3E60000" end="0x00007FFFC3E78000" path="cryptsp.dll"/>
<binaryImage start="0x00007FFFC35C0000" end="0x00007FFFC364A000" path="msvcp110_win.dll"/>
<binaryImage start="0x00007FFFC3F10000" end="0x00007FFFC3F3D000" path="wldp.dll"/>
<binaryImage start="0x00007FFFBF850000" end="0x00007FFFBF85A000" path="dsrole.dll"/>
<binaryImage start="0x00007FFFC3690000" end="0x00007FFFC36A9000" path="wkscli.dll"/>
<binaryImage start="0x00007FFFB19A0000" end="0x00007FFFB19B9000" path="samcli.dll"/>
<binaryImage start="0x00007FFFC40A0000" end="0x00007FFFC40B2000" path="msasn1.dll"/>
<binaryImage start="0x00007FFFC4D20000" end="0x00007FFFC4DA2000" path="bcryptPrimitives.dll"/>
<binaryImage start="0x00007FFFC3E80000" end="0x00007FFFC3E8C000" path="CRYPTBASE.DLL"/>
<binaryImage start="0x00007FFFC3F40000" end="0x00007FFFC3F7B000" path="ntasn1.dll"/>
<binaryImage start="0x00007FFF87950000" end="0x00007FFF8798C000" path="wintab32.dll"/>
<binaryImage start="0x00007FFFC5A10000" end="0x00007FFFC5AB9000" path="clbcatq.dll"/>
<binaryImage start="0x00007FFF00AA0000" end="0x00007FFF00B49000" path="tiptsf.dll"/>
<binaryImage start="0x00007FFFC5AC0000" end="0x00007FFFC5BD4000" path="msctf.dll"/>
<binaryImage start="0x00007FFFC46A0000" end="0x00007FFFC46EE000" path="cfgmgr32.dll"/>
<binaryImage start="0x00007FFFC4400000" end="0x00007FFFC4425000" path="profapi.dll"/>
<binaryImage start="0x0000000180000000" end="0x00000001800BC000" path="adobe\WFCore.dll"/>
<binaryImage start="0x00000000024B0000" end="0x00000000024EB000" path="adobe\WFSQLite.dll"/>
<binaryImage start="0x00000000024F0000" end="0x0000000002502000" path="adobe\WFWeb.dll"/>
<binaryImage start="0x0000000003200000" end="0x000000000329E000" path="adobe\WFOzClient.dll"/>
<binaryImage start="0x0000000000AF0000" end="0x0000000000AF7000" path="adobe\LightroomModels.dll"/>
<binaryImage start="0x00007FFFC1A30000" end="0x00007FFFC1AC0000" path="apphelp.dll"/>
<binaryImage start="0x00007FFFA6340000" end="0x00007FFFA63A1000" path="Windows.FileExplorer.Common.dll"/>
<binaryImage start="0x00007FFFC0130000" end="0x00007FFFC0285000" path="WinTypes.dll"/>
<binaryImage start="0x00007FFF9F920000" end="0x00007FFF9F944000" path="edputil.dll"/>
<binaryImage start="0x00007FFF91D60000" end="0x00007FFF91D73000" path="virtdisk.dll"/>
<binaryImage start="0x00007FFFB3D30000" end="0x00007FFFB3D3B000" path="fltLib.dll"/>
<binaryImage start="0x00007FFF9F950000" end="0x00007FFF9F972000" path="cldapi.dll"/>
<binaryImage start="0x00007FFFC3530000" end="0x00007FFFC3564000" path="rsaenh.dll"/>
<binaryImage start="0x00007FFFC5920000" end="0x00007FFFC593D000" path="imagehlp.dll"/>
<binaryImage start="0x00007FFFC2D60000" end="0x00007FFFC2D83000" path="gpapi.dll"/>
<binaryImage start="0x00007FFFBB600000" end="0x00007FFFBB631000" path="cryptnet.dll"/>
<binaryImage start="0x00007FFFBD630000" end="0x00007FFFBD63B000" path="winnsi.dll"/>
<binaryImage start="0x00007FFFC52C0000" end="0x00007FFFC52C8000" path="nsi.dll"/>
<binaryImage start="0x00007FFFC69F0000" end="0x00007FFFC6A69000" path="coml2.dll"/>
<binaryImage start="0x00007FFFB1C40000" end="0x00007FFFB1CD0000" path="wbemcomn.dll"/>
<binaryImage start="0x00007FFFB1180000" end="0x00007FFFB1194000" path="wbemsvc.dll"/>
<binaryImage start="0x00007FFFB0110000" end="0x00007FFFB021B000" path="fastprox.dll"/>
<binaryImage start="0x00007FFFBA1B0000" end="0x00007FFFBA1CF000" path="amsi.dll"/>
<binaryImage start="0x00007FFFB9DB0000" end="0x00007FFFB9E2C000" path="MpOAV.dll"/>
<binaryImage start="0x00007FFFC42C0000" end="0x00007FFFC42CA000" path="dpapi.dll"/>
<binaryImage start="0x000000001A4C0000" end="0x0000000022A22000" path="adobe\CameraRaw.dll"/>
<binaryImage start="0x00007FFFC3650000" end="0x00007FFFC3683000" path="ntmarta.dll"/>
<binaryImage start="0x00007FFFBD9C0000" end="0x00007FFFBDA6E000" path="mscms.dll"/>
<binaryImage start="0x00007FFFC0290000" end="0x00007FFFC04F3000" path="d3d11.dll"/>
<binaryImage start="0x00007FFF90500000" end="0x00007FFF9054E000" path="CONCRT140.dll"/>
<binaryImage start="0x00007FFFBD9A0000" end="0x00007FFFBD9B1000" path="ColorAdapterClient.dll"/>
<binaryImage start="0x00007FFF08070000" end="0x00007FFF081A8000" path="adobe\microsoft.ai.machinelearning.dll"/>
<binaryImage start="0x00007FFEEC220000" end="0x00007FFEECC39000" path="adobe\onnxruntime.dll"/>
<binaryImage start="0x00007FFFB4970000" end="0x00007FFFB4996000" path="D3D12.dll"/>
<binaryImage start="0x00007FFEEC050000" end="0x00007FFEEC21D000" path="D3D12Core.dll"/>
<binaryImage start="0x00007FFFBB5B0000" end="0x00007FFFBB5EB000" path="DXCore.dll"/>
<binaryImage start="0x00007FFFB9CB0000" end="0x00007FFFB9D6C000" path="nvldumdx.dll"/>
<binaryImage start="0x00007FFFBA510000" end="0x00007FFFBA658000" path="drvstore.dll"/>
<binaryImage start="0x00007FFFC4260000" end="0x00007FFFC4293000" path="devobj.dll"/>
<binaryImage start="0x00007FFFB5340000" end="0x00007FFFB752E000" path="nvgpucomp64.dll"/>
<binaryImage start="0x00007FFFAA420000" end="0x00007FFFAF82A000" path="nvwgf2umx.dll"/>
<binaryImage start="0x00007FFFB9400000" end="0x00007FFFB9B37000" path="MessageBus.dll"/>
<binaryImage start="0x00007FFF2F9D0000" end="0x00007FFF2F9FA000" path="D3DSCache.dll"/>
<binaryImage start="0x00007FFFBE940000" end="0x00007FFFBEB47000" path="twinapi.appcore.dll"/>
<binaryImage start="0x0000000064740000" end="0x0000000064B9D000" path="adobe\video_toolkit.dll"/>
<binaryImage start="0x00007FFFBD740000" end="0x00007FFFBD8FB000" path="mfplat.dll"/>
<binaryImage start="0x00007FFFBD690000" end="0x00007FFFBD6C4000" path="RTWorkQ.dll"/>
<binaryImage start="0x00007FFFBE770000" end="0x00007FFFBE924000" path="WindowsCodecs.dll"/>
<binaryImage start="0x00007FFF0C370000" end="0x00007FFF0C3B3000" path="icm32.dll"/>
<binaryImage start="0x0000000066400000" end="0x0000000066413000" path="adobe\xml_toolkit.dll"/>
<binaryImage start="0x00007FFFC3C70000" end="0x00007FFFC3CDA000" path="mswsock.dll"/>
<binaryImage start="0x00007FFFBB640000" end="0x00007FFFBB657000" path="dhcpcsvc6.DLL"/>
<binaryImage start="0x00007FFFB3940000" end="0x00007FFFB39D8000" path="webio.dll"/>
<binaryImage start="0x00007FFFC3950000" end="0x00007FFFC3A1A000" path="dnsapi.dll"/>
<binaryImage start="0x00007FFFB91C0000" end="0x00007FFFB91CA000" path="rasadhlp.dll"/>
<binaryImage start="0x00007FFFB8C10000" end="0x00007FFFB8C90000" path="FWPUCLNT.DLL"/>
<binaryImage start="0x00007FFFC3440000" end="0x00007FFFC34D7000" path="schannel.dll"/>
<binaryImage start="0x00007FFFC5830000" end="0x00007FFFC5838000" path="psapi.dll"/>
<binaryImage start="0x0000000060000000" end="0x0000000060026000" path="adobe\catalog_converters.dll"/>
<binaryImage start="0x00007FFFB5060000" end="0x00007FFFB5075000" path="mskeyprotect.dll"/>
<binaryImage start="0x00007FFFB7C10000" end="0x00007FFFB7C36000" path="ncryptsslp.dll"/>
<binaryImage start="0x0000000013220000" end="0x000000001340A000" path="adobe\Import.lrmodule"/>
<binaryImage start="0x00007FFEF8880000" end="0x00007FFEF89DC000" path="adobe\EDSDK.dll"/>
<binaryImage start="0x00007FFFC4E50000" end="0x00007FFFC52BE000" path="setupapi.dll"/>
<binaryImage start="0x00007FFF2E6A0000" end="0x00007FFF2E6DC000" path="adobe\archiving_toolkit.dll"/>
<binaryImage start="0x00000000646C0000" end="0x000000006473A000" path="adobe\AdobePIP.dll"/>
<binaryImage start="0x00007FFEEBEA0000" end="0x00007FFEEC046000" path="adobe\LogSession.dll"/>
<binaryImage start="0x0000000064670000" end="0x00000000646BA000" path="adobe\bridgetalk.dll"/>
<binaryImage start="0x00007FFF981F0000" end="0x00007FFF9822E000" path="dataexchange.dll"/>
<binaryImage start="0x00007FFFC0F20000" end="0x00007FFFC1103000" path="dcomp.dll"/>
<binaryImage start="0x00007FFFA5CB0000" end="0x00007FFFA5DAA000" path="textinputframework.dll"/>
<binaryImage start="0x00007FFFC1110000" end="0x00007FFFC146B000" path="CoreUIComponents.dll"/>
<binaryImage start="0x00007FFFC17F0000" end="0x00007FFFC18E2000" path="CoreMessaging.dll"/>
<binaryImage start="0x00007FFF997B0000" end="0x00007FFF9985C000" path="TextShaping.dll"/>
<binaryImage start="0x0000000063F10000" end="0x0000000064664000" path="adobe\MediaCoreIF.DLL"/>
<binaryImage start="0x00007FFF6BA70000" end="0x00007FFF6BB95000" path="opengl32.dll"/>
<binaryImage start="0x0000000063EF0000" end="0x0000000063F0C000" path="adobe\boost_threads.dll"/>
<binaryImage start="0x0000000063A70000" end="0x0000000063EEA000" path="adobe\dvacore.dll"/>
<binaryImage start="0x0000000063950000" end="0x0000000063A6D000" path="adobe\dvamediatypes.dll"/>
<binaryImage start="0x0000000063910000" end="0x0000000063946000" path="adobe\dvamarshal.dll"/>
<binaryImage start="0x0000000063890000" end="0x000000006390B000" path="adobe\dvatransport.dll"/>
<binaryImage start="0x00007FFF6BA40000" end="0x00007FFF6BA6C000" path="glu32.dll"/>
<binaryImage start="0x0000000063580000" end="0x0000000063888000" path="adobe\dynamiclink.dll"/>
<binaryImage start="0x00000000633D0000" end="0x000000006357F000" path="adobe\dvaaudiodevice.dll"/>
<binaryImage start="0x00000000632E0000" end="0x00000000633CD000" path="adobe\dvaplayer.dll"/>
<binaryImage start="0x00000000632B0000" end="0x00000000632D9000" path="adobe\libzip.dll"/>
<binaryImage start="0x0000000063000000" end="0x0000000063023000" path="adobe\boost_filesystem.dll"/>
<binaryImage start="0x0000000063030000" end="0x00000000632A6000" path="adobe\dvascripting.dll"/>
<binaryImage start="0x00007FFFA9FD0000" end="0x00007FFFA9FED000" path="mpr.dll"/>
<binaryImage start="0x0000000062CD0000" end="0x0000000062D2D000" path="adobe\dvavulcansupport.dll"/>
<binaryImage start="0x00007FFFBF120000" end="0x00007FFFBF12A000" path="avrt.dll"/>
<binaryImage start="0x0000000062D30000" end="0x0000000062FFF000" path="adobe\dvaappsupport.dll"/>
<binaryImage start="0x0000000061CB0000" end="0x0000000062CC7000" path="adobe\dvaaccelerate.dll"/>
<binaryImage start="0x0000000061A70000" end="0x0000000061CB0000" path="adobe\dvaaudiodsp.dll"/>
<binaryImage start="0x0000000061980000" end="0x0000000061A65000" path="adobe\VulcanControl.dll"/>
<binaryImage start="0x00000000618A0000" end="0x0000000061974000" path="adobe\VulcanMessage5.dll"/>
<binaryImage start="0x0000000061770000" end="0x0000000061896000" path="adobe\dvanet.dll"/>
<binaryImage start="0x00007FFFA98A0000" end="0x00007FFFA98D4000" path="dbgcore.dll"/>
<binaryImage start="0x00000000616A0000" end="0x0000000061763000" path="adobe\boost_regex.dll"/>
<binaryImage start="0x00007FFF08750000" end="0x00007FFF0880C000" path="adobe\cef_toolkit.dll"/>
<binaryImage start="0x00007FFF94670000" end="0x00007FFF94687000" path="ondemandconnroutehelper.dll"/>
<binaryImage start="0x0000000061660000" end="0x000000006169E000" path="adobe\net_client.dll"/>
<binaryImage start="0x00007FFF97D10000" end="0x00007FFF97D20000" path="adobe\Vulcan.dll"/>
<binaryImage start="0x0000000061630000" end="0x0000000061653000" path="adobe\DiscBurning.dll"/>
<binaryImage start="0x00000000615F0000" end="0x000000006162C000" path="adobe\Email.dll"/>
<binaryImage start="0x00007FFEEB9B0000" end="0x00007FFEEBA69000" path="adobe\image_analysis.dll"/>
<binaryImage start="0x00007FFEEB190000" end="0x00007FFEEB9A4000" path="adobe\mona.dll"/>
<binaryImage start="0x00007FFEEAF20000" end="0x00007FFEEB18C000" path="adobe\opencv_core310.dll"/>
<binaryImage start="0x00007FFEEA9D0000" end="0x00007FFEEABAD000" path="adobe\opencv_calib3d310.dll"/>
<binaryImage start="0x00007FFEEABB0000" end="0x00007FFEEAF12000" path="adobe\opencv_imgproc310.dll"/>
<binaryImage start="0x00007FFEF9190000" end="0x00007FFEF920B000" path="adobe\opencv_video310.dll"/>
<binaryImage start="0x00007FFEEA7C0000" end="0x00007FFEEA9C3000" path="adobe\libiomp5md.dll"/>
<binaryImage start="0x00007FFEEA6F0000" end="0x00007FFEEA7B6000" path="adobe\opencv_features2d310.dll"/>
<binaryImage start="0x00007FFEF5FA0000" end="0x00007FFEF6027000" path="adobe\opencv_flann310.dll"/>
<binaryImage start="0x000000000DAC0000" end="0x000000000DDE0000" path="adobe\coretech_toolkit.dll"/>
<binaryImage start="0x0000000061440000" end="0x000000006150C000" path="adobe\harfbuzz-vs15.dll"/>
<binaryImage start="0x0000000061410000" end="0x0000000061439000" path="adobe\BIB.dll"/>
<binaryImage start="0x0000000061510000" end="0x00000000615E4000" path="adobe\AXEDOMCore.dll"/>
<binaryImage start="0x00000000613E0000" end="0x000000006140A000" path="adobe\BIBUtils.dll"/>
<binaryImage start="0x0000000060960000" end="0x0000000060D32000" path="adobe\CoolType.dll"/>
<binaryImage start="0x00000000607A0000" end="0x000000006095D000" path="adobe\ACE.dll"/>
<binaryImage start="0x0000000060D40000" end="0x00000000613D9000" path="adobe\AGM.dll"/>
<binaryImage start="0x000000004ED00000" end="0x000000004EFDE000" path="adobe\WRServices.dll"/>
<binaryImage start="0x0000000060770000" end="0x0000000060794000" path="adobe\ftp_client.dll"/>
<binaryImage start="0x00007FFEEA660000" end="0x00007FFEEA6E8000" path="adobe\libcurl.dll"/>
<binaryImage start="0x00007FFF1F9B0000" end="0x00007FFF1F9D3000" path="adobe\zlib.dll"/>
<binaryImage start="0x00007FFEEA1C0000" end="0x00007FFEEA282000" path="adobe\libssl-3-x64.dll"/>
<binaryImage start="0x00007FFF086F0000" end="0x00007FFF08741000" path="adobe\libssh2.dll"/>
<binaryImage start="0x00007FFFBED30000" end="0x00007FFFBED9A000" path="ninput.dll"/>
<binaryImage start="0x00007FFFBFD50000" end="0x00007FFFBFD86000" path="xmllite.dll"/>
<binaryImage start="0x00007FFFB1970000" end="0x00007FFFB1999000" path="cabinet.dll"/>
<binaryImage start="0x00007FFF94FA0000" end="0x00007FFF94FAF000" path="perfos.dll"/>
<binaryImage start="0x00007FFFBF7A0000" end="0x00007FFFBF841000" path="policymanager.dll"/>
<binaryImage start="0x00007FFFB5010000" end="0x00007FFFB5022000" path="cscapi.dll"/>
<binaryImage start="0x00007FFF1CD10000" end="0x00007FFF1CD44000" path="rtscom.dll"/>
<binaryImage start="0x00007FFEEBCB0000" end="0x00007FFEEBE99000" path="InkObj.dll"/>
<binaryImage start="0x00007FFF888C0000" end="0x00007FFF888CD000" path="atlthunk.dll"/>
<binaryImage start="0x00007FFF07E90000" end="0x00007FFF07ED5000" path="wisp.dll"/>
<binaryImage start="0x00007FFF91F00000" end="0x00007FFF91F1C000" path="tpcps.dll"/>
<binaryImage start="0x00007FFF8B3D0000" end="0x00007FFF8B71D000" path="msftedit.dll"/>
<binaryImage start="0x00007FFEEBC10000" end="0x00007FFEEBCAA000" path="riched20.dll"/>
<binaryImage start="0x00007FFF00A60000" end="0x00007FFF00A99000" path="msls31.dll"/>
<binaryImage start="0x00007FFF434B0000" end="0x00007FFF436BC000" path="msxml3.dll"/>
<binaryImage start="0x00007FFFA9F30000" end="0x00007FFFA9F56000" path="winmmbase.dll"/>
<binaryImage start="0x00007FFF09EC0000" end="0x00007FFF09F5C000" path="dsound.dll"/>
<binaryImage start="0x00007FFFC3A80000" end="0x00007FFFC3ACB000" path="powrprof.dll"/>
<binaryImage start="0x00007FFFC38F0000" end="0x00007FFFC3902000" path="umpdc.dll"/>
<binaryImage start="0x00007FFFB9E50000" end="0x00007FFFB9ED5000" path="MMDevAPI.dll"/>
<binaryImage start="0x00007FFF68630000" end="0x00007FFF68676000" path="wdmaud.drv"/>
<binaryImage start="0x00007FFFBDE20000" end="0x00007FFFBDE29000" path="ksuser.dll"/>
<binaryImage start="0x00007FFFA36E0000" end="0x00007FFFA3862000" path="AudioSes.dll"/>
<binaryImage start="0x00007FFF8CCD0000" end="0x00007FFF8CCDD000" path="msacm32.drv"/>
<binaryImage start="0x00007FFF68610000" end="0x00007FFF6862E000" path="msacm32.dll"/>
<binaryImage start="0x00007FFF870A0000" end="0x00007FFF870AB000" path="midimap.dll"/>
<binaryImage start="0x00007FFFC1CF0000" end="0x00007FFFC1D04000" path="resourcepolicyclient.dll"/>
<binaryImage start="0x00007FFFBDAE0000" end="0x00007FFFBDBE2000" path="AppXDeploymentClient.dll"/>
<binaryImage start="0x00007FFF68E50000" end="0x00007FFF6BA3C000" path="nvoglv64.dll"/>
<binaryImage start="0x00007FFFC31C0000" end="0x00007FFFC321B000" path="winsta.dll"/>
<binaryImage start="0x00007FFF96E30000" end="0x00007FFF97074000" path="explorerframe.dll"/>
<binaryImage start="0x00007FFFBB940000" end="0x00007FFFBC110000" path="OneCoreUAPCommonProxyStub.dll"/>
<binaryImage start="0x00007FFFA28B0000" end="0x00007FFFA28D8000" path="mssprxy.dll"/>
</binaryImageSet>
<dumpType>
Mini
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

<sessionId>
dd88ddbc-bda5-4e6e-a0ee-a02f9b52a057
</sessionId>
<dunamisConfigGuid>
b521ffc8-5267-46ac-bf6b-51b6a798b840
</dunamisConfigGuid>
</crashreport>

[GoldingD]

It's easy to replicate. If I crop a photo it works. If I go to crop another photo it crashes as soon as the crop tool is used.

Here's the crash report I get... 

........
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce GTX 1080 Ti" description="NVIDIA GeForce GTX 1080 Ti" driverDate="20231026000000.000000-000" driverVersion="31.0.15.4601" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1B06&#38;SUBSYS_65933842&#38;REV_A1&#92;4&#38;2283F625&#38;0&#38;0019" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFFAA65573B">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFFAA65573B" symbolname="NVENCODEAPI_Thunk"/>
.........
</crashreport>

By @DSeim

Using Google, NVENCODEAPI_Thunk, might be about a bad NVIDIA driver install, or old garbage left behind for a NVIDIA driver.

You might try an uninstall to clean that possibility out followed by a clean install of the driver. Not saying the current released driver is at fault.  but that some old garbage was left behind, or the install went wrong.

source via google :

https://answers.ea.com/t5/Technical-Issues/Apex-crashed-in-nvwgf2umx/m-p/7999932

[DSeim]

Thanks, I will give that a try. But since others are experiencing the same problem on different cards and drivers it strikes  me as an LR bug rather that a bad driver files problem.

[John R Ellis]

"But since others are experiencing the same problem on different cards and drivers it strikes  me as an LR bug rather that a bad driver files problem."

The three graphics processors detailed in this thread are the Nvidia RTX 2070 Super, GTX 1050, and the GTX 1080 Ti.  Nvidia generally uses one packaged driver for a bulk of their cards, so it's very possible there's a common bug. Also very possible it's unrelated.

[DSeim]

Fair enough. I'll try cleaning out and re installing drivers and report back.

[Rob Betz]

I've updated drivers several times; problem persists but only when I'm using a secondary monitor. If I turn secondary monitor off in lightroom (F11) it doens't occur. This leads me to believe it's a Lightroom issue especially since I use a secondary monitor in Premiere and After Effects all the time and don't have any issues. 

[Rob Betz]

The only workaround I've found is turning off GPU in lightroom. Makes Lightroom slower but my system is thankfully beefy enough to pick up the slack but preview building takes a LOT longer.