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Lightroom 13.1 Develop module now freezes after update to Lightroom 13.1

Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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I can edit photos in the develop module and if I am editing photo "a", that completes, but when I move to photo "b" and try to edit it, it just goes back to photo "a".  Can't do anything after that.  I have to turn off Lightroom and restart.  Then it works for awhile and does it again.  Never happened until I upgraded to Lightroom 13.1  What is causing this and how do i fix?  I have Windows 11, version 22H2.  I have 16GB of installed RAM and a 1 TB of SSID memory.  It is an Intell i7 processor.

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LEGEND ,
Feb 04, 2024 Feb 04, 2024

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Show us the complete hardware setup for your computer, as seen in Lightroom Classic Help->System Info, down as far as the GPU information (we don't need anything after that).

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Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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Lightroom Classic version: 13.1 [ 202312111226-41a494e8 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 1.4GHz
SqLite Version: 3.36.0
CPU Utilisation: 1.0%
Built-in memory: 16126.6 MB
Dedicated GPU memory used by Lightroom: 107.2MB / 128.0MB (83%)
Real memory available to Lightroom: 16126.6 MB
Real memory used by Lightroom: 1720.9 MB (10.6%)
Virtual memory used by Lightroom: 1778.1 MB
GDI objects count: 755
USER objects count: 2953
Process handles count: 1866
Memory cache size: 63.9MB
Internal Camera Raw version: 16.1 [ 1728 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 252MB / 8063MB (3%)
Camera Raw real memory: 253MB / 16126MB (1%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1440 pixels
Displays: 1) 1920x1080
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: Yes

Graphics Processor Info:
DirectX: Intel(R) Iris(R) Plus Graphics (31.0.101.1999)
Init State: GPU for Image Processing supported by default with custom export support
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\swimw\Pictures\Lightroom\Lightroom Catalog-2-2-v13.lrcat
Settings Folder: C:\Users\swimw\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin
4) Pixieset

Config.lua flags: None

Adapter #1: Vendor : 8086
Device : 8a52
Subsystem : 380117aa
Revision : 7
Video Memory : 128
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) Iris(R) Plus Graphics
GL_SHADING_LANGUAGE_VERSION: 4.60 - Build 31.0.101.1999
GL_STENCIL_BITS: 8
GL_VENDOR: Intel
GL_VERSION: 4.6.0 - Build 31.0.101.1999
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location 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GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_separate_stencil GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_polygon_offset_clamp GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_semaphore GL_EXT_semaphore_win32 GL_EXT_separate_specular_color GL_EXT_shader_framebuffer_fetch GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_s3tc GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_IBM_texture_mirrored_repeat GL_INTEL_coarse_fragment_shader GL_INTEL_conservative_rasterization GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_map_texture GL_INTEL_multi_rate_fragment_shader GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_shader_subgroup GL_KHR_shader_subgroup_arithmetic GL_KHR_shader_subgroup_ballot GL_KHR_shader_subgroup_basic GL_KHR_shader_subgroup_clustered GL_KHR_shader_subgroup_quad GL_KHR_shader_subgroup_shuffle GL_KHR_shader_subgroup_shuffle_relative GL_KHR_shader_subgroup_vote GL_KHR_texture_compression_astc_ldr GL_NV_blend_square GL_NV_conditional_render GL_NV_primitive_restart GL_NV_texgen_reflection GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control

 

Believe this is what you requested.

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LEGEND ,
Feb 04, 2024 Feb 04, 2024

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Processor speed: 1.4GHz
...
Built-in memory: 16126.6 MB
Dedicated GPU memory used by Lightroom: 107.2MB / 128.0MB (83%)
...
Graphics Processor Info:
DirectX: Intel(R) Iris(R) Plus Graphics (31.0.101.1999)
Init State: GPU for Image Processing supported by default with custom export support
User Preference: Auto

 

 

So:

  • CPU below LrC minimum System requirements of 2GHz
  • RAM at LrC just at recommended minimum System Requirements of 16 GB. Yes Adobe states 8 GB absolute min, but that is being optimistic.
  • A integrated video control w/o any memory of it's own, no Dedicated/Discrete GPU with at least 4 GB of VRAM (for display) more like 8 GB for full support such as in AI masking, AI DeNoise
  • And Video control driver (31.0.101.1999) looks to be 2 years old.

 

 

I am a bit surprised that LrC v13 would install, perhaps that CPU is a bit faster than reported in that System Information.

I would recommend you inspect that video control driver for a newer one. For an i7, WIN 11, probably v31.0.101.2127 

I would recommend that in LrC /preferences/performance/ that you turn use graphics processor OFF.

 

 1 TB of SSID memory. 
...
Library Path: C:\Users\swimw\Pictures\Lightroom\Lightroom Catalog-2-2-v13.lrcat

So just the one hard drive, a SSD with 1 TB, This brings up a new inquiry:

 

Q1) That C drive, how much free space in percent? Looking for at least 20%, some say 25% free.

 

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Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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Thanks for the reply. I bought the current laptop about 2-3 years ago and exceeded the Lightroom reqjirements.

Per your suggestion, I have turned off the graphics processor. It was previously "auto".

The key thing is that this issue only started with version 13.1 and it is random. Everything works well for a while and than for a photo it gets stuck and you have to restart to proceed.

You also recommend inspecting the video control driver for a new one. Not sure how you do that. My Microsoft and Lightroom software are all up to date.

John Bustard

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Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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I have 341 GB of free space so over 30%.  I move photos and other data off the SSID drive to a separate external hard drive if the SSID begins to fill up.

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LEGEND ,
Feb 04, 2024 Feb 04, 2024

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Ok, so the reply above had little in terms of determining your issue. Can you post in a reply the following items:

 

  • A screenshot in Library Module, full screen, with navigator panel visible, folders panel visible , filmstrip with one image selected visible, hopefully name of file visible, Either grid or Loupe view, and Histogram visible.
  • A screenshot in Develop Module with the first desired image selected, Navigator Panel, History Panel (can care less about preset panel) filmstrip, naturally Loupe view, and Histogram visible.
  • A screenshot just like the previous in Develop module, bit with second image selected
  • A video capture of your issue

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Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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Not sure how to do what you have asked since it says replies are text only. Plus I think there is a misunderstanding. This is not a situation of photo "a" processed and then photo "b" does not process correctly and shows photo "a" instead. This is random. It happens every few days or even more than once a day, but always with different photos. I can't recreate it once I have closed Lightroom and reopened it. So before I try to provide what you wish, does this change anything about your request.


Chris & John Bustard

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Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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Here I will try to post a screen shot.

 

Sample LR Screens.jpg

 

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LEGEND ,
Feb 04, 2024 Feb 04, 2024

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You also recommend inspecting the video control driver for a new one. Not sure how you do that. My Microsoft and Lightroom software are all up to date.

The driver for your video controller would not be update via Windows Update (theoretically it can with some steps to take, but not practical) But via either the Laptops manufactures support, or Intel.

 

Typically you go to your laptops mfg web page for support, typically enter info about what laptop, and bring up a drivers support page.

 

Sometimes a laptop may have come with an application for this sort of thing.

 

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Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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Thanks.  I have a Lenova laptop and they have a support page and it checked and said all my drivers were up to date.

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LEGEND ,
Feb 04, 2024 Feb 04, 2024

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Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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Sample LR Screens.jpg

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LEGEND ,
Feb 04, 2024 Feb 04, 2024

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" I have a Lenovo laptop and they have a support page and it checked and said all my drivers were up to date."

 

The computer manufacturers are notorious for not telling you about the latest graphics drivers.  As GoldingD indicated, your driver (31.0.101.1999) dates from 7/4/2022. LR is very sensitive to bugs in graphics drivers (of which there many), so update your driver by going directly to Intel's web site:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

 

While you have a low-end graphics processor, LR should operate correctly doing basic Develop operations.

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Thanks for the information.  I went to the Intel site and it says there is a newer driver, but warns that installing it will remove customizations from your computer manufacturer.  Since it is critical that I have the other functionality of my laptop for the next two weeks, unrelated to Lightroom, I will wait two weeks and then do it.  Thanks for the help.

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