Lightroom 5.1 (Perpetual) : Issue viewing CR3 files.

New Here ,
Jul 25, 2022 Jul 25, 2022

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Hello.

I have a problem with CR3 files. I have Lightroom 5.1 and adobe Premium Production including Photoshop CS6. Works on Windows 8.1. Unfortunately, my programs do not read these files.

Thank you for your response.
Best wishes

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Adobe Community Professional , Jul 25, 2022 Jul 25, 2022

What camera version? Lightroom 5.1 is either an extremely old version of the program now called Classic which is at version 11.4, or it is an older version of the currently called Lightroom application which is at version 5.4 and is cloud based. Your mention of Photoshop CS6 makes me think that this must be the very old version 6 full versions behind. Check here what version of Classic or Cloud Lightroom you need for you camera: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html 

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New Here ,
Jul 25, 2022 Jul 25, 2022

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Problem he 

 

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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What camera version? Lightroom 5.1 is either an extremely old version of the program now called Classic which is at version 11.4, or it is an older version of the currently called Lightroom application which is at version 5.4 and is cloud based. Your mention of Photoshop CS6 makes me think that this must be the very old version 6 full versions behind. Check here what version of Classic or Cloud Lightroom you need for you camera: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html 

If you don't want to upgrade your Lightroom intallation, use the free Adobe dng converter to convert the CR3 files to dng that can be imported in the older versions: https://helpx.adobe.com/camera-raw/using/adobe-dng-converter.html

 

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