Lightroom 5 not importing photos

[brianxerri]

I have Lightroom 5.7.  Just recently, it is hanging when I try to import a photo from my iMac desktop, event just one.  Import bar hangs at around the 10% mark for hours.  Any help please?

[Tacafy大尉 · Accepted solution]

I've moved this conversation to the Lightroom Classic room.

(Moderator).

[dj_paige · Accepted solution]

What drive are the photos on? Internal drive? External drive? Camera card? Network drive?

[brianxerri]

Hi, they were in the iMac desktop.  Someone else has kindly pointed out that if I put them into folders on the hard drive first, they will then import okay and they did.  Thank you.

[GoldingD]

Please post your System Information as Lightroom Classic reports it. Info from first line down to and including plugin info. In Lightroom Classic click on Help, then  System Info, then Copy. Paste into a reply.

[GoldingD]

Now how is that (my inquiry into sys info) a correct answer?

[eltato]

I have the same issue. Did you find a solution? Running Lightning 5.7.1 on macOS Catalina 10.15.7. Thank you.

[eltato]

Additional information: files being imported from NAS. It has worked before without an issue and when selecting the import, I actually see the files and I'm able to select for subfolders, but still it freezes. 

[dj_paige]

I have the same issue. Did you find a solution? Running Lightning 5.7.1 on macOS Catalina 10.15.7. Thank you.

By @eltato

Please start a new thread. Describe the problem in detail.

[eltato]

Ok, I will in the next minutes. Thanks.