Lightroom 5 not importing photos

New Here ,
Apr 03, 2020 Apr 03, 2020

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I have Lightroom 5.7.  Just recently, it is hanging when I try to import a photo from my iMac desktop, event just one.  Import bar hangs at around the 10% mark for hours.  Any help please?

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correct answers 2 Correct answers

Adobe Community Professional , Apr 04, 2020 Apr 04, 2020
I've moved this conversation to the Lightroom Classic room. (Moderator).

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LEGEND , Apr 04, 2020 Apr 04, 2020
What drive are the photos on? Internal drive? External drive? Camera card? Network drive?

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Adobe Community Professional ,
Apr 04, 2020 Apr 04, 2020

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I've moved this conversation to the Lightroom Classic room.

(Moderator).


TkfY(ACP),JAPAN

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LEGEND ,
Apr 04, 2020 Apr 04, 2020

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What drive are the photos on? Internal drive? External drive? Camera card? Network drive?

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New Here ,
Apr 11, 2020 Apr 11, 2020

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Hi, they were in the iMac desktop.  Someone else has kindly pointed out that if I put them into folders on the hard drive first, they will then import okay and they did.  Thank you.

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LEGEND ,
Apr 04, 2020 Apr 04, 2020

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Please post your System Information as Lightroom Classic reports it. Info from first line down to and including plugin info. In Lightroom Classic click on Help, then  System Info, then Copy. Paste into a reply.

 

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LEGEND ,
Apr 11, 2020 Apr 11, 2020

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Now how is that (my inquiry into sys info) a correct answer?

 

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New Here ,
Oct 17, 2021 Oct 17, 2021

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I have the same issue. Did you find a solution? Running Lightning 5.7.1 on macOS Catalina 10.15.7. Thank you.

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New Here ,
Oct 17, 2021 Oct 17, 2021

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Additional information: files being imported from NAS. It has worked before without an issue and when selecting the import, I actually see the files and I'm able to select for subfolders, but still it freezes. 

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LEGEND ,
Oct 17, 2021 Oct 17, 2021

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quote

I have the same issue. Did you find a solution? Running Lightning 5.7.1 on macOS Catalina 10.15.7. Thank you.


By @eltato

 

Please start a new thread. Describe the problem in detail.

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New Here ,
Oct 17, 2021 Oct 17, 2021

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Ok, I will in the next minutes. Thanks.

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